Madison Russell
Madison Russell at Guntersville Chevrolet
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Madison Russell

Marketing Manager

Guntersville Chevrolet

11982 US-431
Guntersville, AL 35976

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5.0
9 Reviews

Dealership Experience

1 yr, 5 mos

5.0

9 Reviews

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9 Reviews of Madison Russell

March 17, 2025

Dealership Rating
Employee Rating

Absolutely love this service department! The new process is awesome. I loved being able to approve or decline the recommended repairs from my phone and getting an inspection video from the t More

by vwgti97
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 22, 2025

Guntersville Chevrolet responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

November 23, 2024

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Fantastic service department, little to no wait, and while I did I was kept comfortable, informed, and laughing with staff! 10/10 will go again! More

by Oh_hiii
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2024

Guntersville Chevrolet responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2024

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Always get me in and out promptly. They even vacuumed and washed my car for me while I waited at no extra charge! They definitely changed my experience. More

by vwgolfgti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2024

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 27, 2024

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Guntersville Chevy goes above and beyond to help their customers. They searched and searched to find the perfect car. I would highly recommend and go no where else. More

by teresac5778
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Sep 29, 2024

Guntersville Chevrolet responded

We are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

September 16, 2024

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10/10 service. Very transparent and very considerate! Never taking my vehicle anywhere else if possible! More

by Honda97
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 21, 2024

Guntersville Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 12, 2024

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Always the best service at Guntersville Chevrolet! So much knowledge from every department and every employee! More

by Honda97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2024

Guntersville Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you for choosing Guntersville Chevrolet and we hope to see you again.

May 09, 2024

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Employee Rating

Very helpful and she knows what she is talking about. Also if it is not in her scope of work is very eager to help in every way. More

by Deketaylor2002
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 10, 2024

Guntersville Chevrolet responded

Thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 24, 2024

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Employee Rating

Connie and I had the greatest car buying experience we've ever had yesterday at Guntersville Chevrolet in Guntersville, AL. If you live in the Huntsville-Madison area, and your looking to purchase a car, I e More

by srhutto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moody Qattea, Tony Stovall , Jonathan in service dept.

Feb 27, 2024

Guntersville Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to Tony and rest of the team here at Guntersville Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

January 23, 2024

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Employee Rating

Very clean and organized establishment. The employees are all so kind and ready to help! More

by anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Russell

Jan 25, 2024

Guntersville Chevrolet responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

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