Madeline Schuetz | Page 2

My main guy was Alec who worked with me to get me my Sienna. He is very knowledgeable, active and pleasant personality to deal with, not typical sales person rather very personable and friendly. Overall Sienna. He is very knowledgeable, active and pleasant personality to deal with, not typical sales person rather very personable and friendly. Overall awesome team, Great people to work with, Alec was always honest and responsive in dealings. Alec communicates clearly and very professionally. He has great concern for detail and is fully receptive to customer demands and needs to tailor the whole process relatable and productive for individual needs and scenarios. Pleasure to work with Alec and whole team at heritage. My trust in dealers restored. Thanks to Alec and Team Heritage at Harrisburg for making new car buying experience enjoyable and smooth for me by your top notch services!!! More

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My wife and I had such a pleasant experience with Mr. Darrell. His interaction was both amiable and supportive of our big decision. I've never experienced a car salesman putting both cars together (sid Darrell. His interaction was both amiable and supportive of our big decision. I've never experienced a car salesman putting both cars together (side by side) with the intentions of facilitating a decision that would be best for us, not for his own personal gain. He was working with other customers at my next visit. After waiting for a short period of time, I was in the hands of the general manager, Dumitru, who made our desire a reality. We sincerely thank those we worked with and crossed paths with at Heritage Toyota. It's been a car purchasing experience worth the trip from southern York county. More

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Alonzo made my car buying experience incredibly easy. He was responsive and polite and gave me a great tutorial of my new car. Would definitely recommend Alonzo and Heritage Toyota. He was responsive and polite and gave me a great tutorial of my new car. Would definitely recommend Alonzo and Heritage Toyota. More

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Alec was wonderful! Very easy to work with and communicated well with no pressure. Would recommend heritage to friends and family. Very easy to work with and communicated well with no pressure. Would recommend heritage to friends and family. More

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Big thanks to Madeline, Ashton, Jason, Joshua, David, and especially Alec for helping me find just the right car when I came in on short notice. Definitely will recommend especially Alec for helping me find just the right car when I came in on short notice. Definitely will recommend More

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My mom and I came in to buy a used car. My mom had spoken to Darrell and Madeline beforehand. They were both extremely helpful and kind which is why we came back Alec worked with us a My mom had spoken to Darrell and Madeline beforehand. They were both extremely helpful and kind which is why we came back Alec worked with us and on the first try pulled up exactly what we were looking for and stayed within price range. He set us up with David Randolph for finances David was kind, thorough and genuinely helpful. In a nutshell we bought a beautiful 2023 Toyota SE Camry. Dealerships generally are unpleasant and inept in my experience but not this Toyota. Thank you Janelle More

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I wanted to take a moment to highlight the exceptional service Jay Chism provided during my recent vehicle purchase on 11/22/2025. From the very beginning, he made my wife and me feel prioritized and genu service Jay Chism provided during my recent vehicle purchase on 11/22/2025. From the very beginning, he made my wife and me feel prioritized and genuinely cared for, which is something we did not expect walking into a dealership. His professionalism, patience, and willingness to go above and beyond set the tone for a truly outstanding experience. Jay took the time to guide us through a process we weren’t familiar with, and he explained everything clearly without ever making us feel rushed or uncomfortable. He consistently checked in with us, made sure we understood every step, and ensured that we felt supported the entire way. His dedication to making the experience smooth and stress-free truly stood out. What impressed us most was the heart behind his service. Jay made it very clear through his actions and words that he approaches his job with sincerity and a desire to show people genuine kindness. It’s rare to meet someone in sales who is motivated by more than just the transaction, and Jay demonstrated that he genuinely cares about the people he works with and the families he helps. Overall, Jay provided a level of care, respect, and integrity that deserves recognition. He made a big step for our family to feel secure and meaningful, and we left the dealership feeling confident and grateful. Jay is an asset to your team, and I would not hesitate to recommend him to anyone looking for someone they can trust. More

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Great deal on a 2025 Rav4. I will be back to buy a 4runner asap. I will be back to buy a 4runner asap. More

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This is my second vehichle purchase from Heritage. No pressure, fair deals, and proffesional. This dealership is doing it right. No pressure, fair deals, and proffesional. This dealership is doing it right. More

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Amazing time working with Zo. From before I came to the dealership, through the whole process I felt I got the best customer service I could ask for. After tirelessly trying to so From before I came to the dealership, through the whole process I felt I got the best customer service I could ask for. After tirelessly trying to sort out details after an accident, making a call to Toyota and working with Zo was the right move. He went above and beyond - doing more than just selling me another car. Definitely recommend working with him! More

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