Madeline Schuetz | Page 2

I've had my fair share of unpleasant experiences at dealerships. I've also been to dealerships that were staffed by honest working men and women of the highest professional caliber. Whether you go to dealerships. I've also been to dealerships that were staffed by honest working men and women of the highest professional caliber. Whether you go to a small time, 'buy here, pay here' lot. Or, a mainstream dealer with a large network. I judge each encounter on an individual level, and don't let the experience from one establishment be a referendum on all dealerships. Whether good, bad, or indifferent. That said, it's extremely rare for me to walk away from a dealer with a genuine feeling of fulfillment. Not just in regard to the specific purchase made, RAV4 GR Sport, but an overall satisfaction with the entire experience. From the moment i made the phone call, to driving off of the lot. I would like to thank Alec Thompson, Daniel Lugo, Chad Kemp, Madeline Schuetz, Cody Hollingsworth, and Tony Santos for making this such an enjoyable experience!!! Alec was my sales representative, and Dan took care of the financial stuff, but everyone added to the experience through their conversation, advice, professionalism, and compliments! I drove 2 1/2 hours to make this purchase and wouldn't hesitate to do it again! More

Report | Print

Alec, Scott Ellis, Lauren Beckett, David Randolph, Chad kemp, Madeline were all amazingly helpful. Got me set up with a car within an hour kemp, Madeline were all amazingly helpful. Got me set up with a car within an hour More

Report | Print

Excellent service and extremely useful information about my new car! Would 100% recommend Alec and this dealership to others! my new car! Would 100% recommend Alec and this dealership to others! More

Report | Print

Great experience at Heritage Toyota! The team was friendly, knowledgeable, and made the whole process smooth and stress-free. My son loves his new Corolla Cross and really appreciated ho The team was friendly, knowledgeable, and made the whole process smooth and stress-free. My son loves his new Corolla Cross and really appreciated how easy they made his first new car purchase. More

Report | Print

Nick was very knowledgeable, friendly and polite. He answered my questions and guided me through the buying process. He answered my questions and guided me through the buying process. More

Report | Print

Jay and Austin were very knowledgeable and helpful throughout the entire process of purchasing my 2026 Toyota Sienna. This is my second vehicle from this dealership and have had a great experience bot throughout the entire process of purchasing my 2026 Toyota Sienna. This is my second vehicle from this dealership and have had a great experience both times. More

Report | Print

My main guy was Alec who worked with me to get me my Sienna. He is very knowledgeable, active and pleasant personality to deal with, not typical sales person rather very personable and friendly. Overall Sienna. He is very knowledgeable, active and pleasant personality to deal with, not typical sales person rather very personable and friendly. Overall awesome team, Great people to work with, Alec was always honest and responsive in dealings. Alec communicates clearly and very professionally. He has great concern for detail and is fully receptive to customer demands and needs to tailor the whole process relatable and productive for individual needs and scenarios. Pleasure to work with Alec and whole team at heritage. My trust in dealers restored. Thanks to Alec and Team Heritage at Harrisburg for making new car buying experience enjoyable and smooth for me by your top notch services!!! More

Report | Print

My wife and I had such a pleasant experience with Mr. Darrell. His interaction was both amiable and supportive of our big decision. I've never experienced a car salesman putting both cars together (sid Darrell. His interaction was both amiable and supportive of our big decision. I've never experienced a car salesman putting both cars together (side by side) with the intentions of facilitating a decision that would be best for us, not for his own personal gain. He was working with other customers at my next visit. After waiting for a short period of time, I was in the hands of the general manager, Dumitru, who made our desire a reality. We sincerely thank those we worked with and crossed paths with at Heritage Toyota. It's been a car purchasing experience worth the trip from southern York county. More

Report | Print

Alonzo made my car buying experience incredibly easy. He was responsive and polite and gave me a great tutorial of my new car. Would definitely recommend Alonzo and Heritage Toyota. He was responsive and polite and gave me a great tutorial of my new car. Would definitely recommend Alonzo and Heritage Toyota. More

Report | Print

Alec was wonderful! Very easy to work with and communicated well with no pressure. Would recommend heritage to friends and family. Very easy to work with and communicated well with no pressure. Would recommend heritage to friends and family. More

Report | Print