Madeline Schuetz | Page 2

I wanted to take a moment to highlight the exceptional service Jay Chism provided during my recent vehicle purchase on 11/22/2025. From the very beginning, he made my wife and me feel prioritized and genu service Jay Chism provided during my recent vehicle purchase on 11/22/2025. From the very beginning, he made my wife and me feel prioritized and genuinely cared for, which is something we did not expect walking into a dealership. His professionalism, patience, and willingness to go above and beyond set the tone for a truly outstanding experience. Jay took the time to guide us through a process we weren’t familiar with, and he explained everything clearly without ever making us feel rushed or uncomfortable. He consistently checked in with us, made sure we understood every step, and ensured that we felt supported the entire way. His dedication to making the experience smooth and stress-free truly stood out. What impressed us most was the heart behind his service. Jay made it very clear through his actions and words that he approaches his job with sincerity and a desire to show people genuine kindness. It’s rare to meet someone in sales who is motivated by more than just the transaction, and Jay demonstrated that he genuinely cares about the people he works with and the families he helps. Overall, Jay provided a level of care, respect, and integrity that deserves recognition. He made a big step for our family to feel secure and meaningful, and we left the dealership feeling confident and grateful. Jay is an asset to your team, and I would not hesitate to recommend him to anyone looking for someone they can trust. More

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Great deal on a 2025 Rav4. I will be back to buy a 4runner asap. I will be back to buy a 4runner asap. More

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This is my second vehichle purchase from Heritage. No pressure, fair deals, and proffesional. This dealership is doing it right. No pressure, fair deals, and proffesional. This dealership is doing it right. More

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Amazing time working with Zo. From before I came to the dealership, through the whole process I felt I got the best customer service I could ask for. After tirelessly trying to so From before I came to the dealership, through the whole process I felt I got the best customer service I could ask for. After tirelessly trying to sort out details after an accident, making a call to Toyota and working with Zo was the right move. He went above and beyond - doing more than just selling me another car. Definitely recommend working with him! More

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Dom was very open and helpful throughout the whole process. Made this big purchase a lot easier! Very good personality! process. Made this big purchase a lot easier! Very good personality! More

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I wanted a very specific vehicle-color, model, and packages-and they delivered in short order. packages-and they delivered in short order. More

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Really enjoyed our experience with Gabby at heritage Toyota Harrisburg, love my new Toyota Prius! Toyota Harrisburg, love my new Toyota Prius! More

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Darrell was very personal, thorough and professional to work with. He took over our sales for us and stepped in and did a great job. Darrell was great to work with and we enjoyed his company as well. Thank work with. He took over our sales for us and stepped in and did a great job. Darrell was great to work with and we enjoyed his company as well. Thank you Darrell for your help to get us into our new vehicle. It was a great experience! Go Phillies! More

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Nick, Gavyn, and all the folks at Heritage were fantastic! They were friendly, helpful, and took the time to answer all my questions. fantastic! They were friendly, helpful, and took the time to answer all my questions. More

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Very welcoming and friendly. Worked hard to understand what was the best deal for me. Worked hard to understand what was the best deal for me. More

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