Mack Schmidt | Page 7
Service Advisor
Webb Hyundai Merrillville
1000 81st Ave
Merrillville, IN 46410
Dealership Experience
11 yrs, 4 mos
Languages Spoken
English
164 Reviews
Write a Review164 Reviews of Mack Schmidt
November 30, 2023
Scheduling was easy and the service was extremely fast. The waiting area was comfortable and well stocked with snacks and beverages. The waiting area was comfortable and well stocked with snacks and beverages. More
Other Employees Tagged: John Bourge, Jim Devault , Ryan Wojcik
October 27, 2023
I would recommend Webb Hyundai in Merrillville because except for the last service, Webb Hyundai has been excellent. This time however, even though the service performed was good, the communication and th except for the last service, Webb Hyundai has been excellent. This time however, even though the service performed was good, the communication and the time it took to diagnose the problem was not. My car was towed in on October 13, 2023 and even though I called everyday to check the status I did not get a response or when I did they said we will call you when we know something. By this being my only means of transportation, I needed to know if I needed to rent a car or when my car might be looked at. When I was able to reach someone the only answer I got was we will let you know when we know. I ended up calling corporate to see if they could assist with getting answers for me and three days after corporate gave me a case number, Webb Hyundai call (emailed) me that the car was diagnosed and gave me an amount to approve so they could proceed with repairs. I picked up my car on October 24, 2003. So far the repairs seems to resolve my issues. More
August 31, 2023
A nice clean Dealership with excellent service. However be prepared to pay cash or they are going to charge an extra 2% for using a credit card. However be prepared to pay cash or they are going to charge an extra 2% for using a credit card. More
Other Employees Tagged: John Bourge, Jim Devault , Ryan Wojcik
August 24, 2023
This dealership is awesome. Great CSR's and fast follow up. I came in with a problem and they disgnosed it, gave me a estimated date of completion and made it happen Great CSR's and fast follow up. I came in with a problem and they disgnosed it, gave me a estimated date of completion and made it happen More
Other Employees Tagged: Jim Devault
August 15, 2023
Best dealership ever! David Cox and Todd Salinas are extremely helpful. They are great! Thank you so much! David Cox and Todd Salinas are extremely helpful. They are great! Thank you so much! More
Other Employees Tagged: Jim Devault , Dave Cox, Todd Salinas
July 23, 2023
Got my car in on short notice and ordered parts needed. Kept me informed and updated. The team is top notch, professional and friendly. Have been going to Merrillville dealership for yrs and usually have J Kept me informed and updated. The team is top notch, professional and friendly. Have been going to Merrillville dealership for yrs and usually have Jim Devault who I trust completely. Overall, great service from all. More
Other Employees Tagged: Jim Devault
July 19, 2023
I appreciate that they were able to accommodate me in my needs. Got great service! needs. Got great service! More
Other Employees Tagged: Jim Devault

