MOSES BROWN | Page 4

First scheduled service for my wife's new 2014 Venza. This was our first scheduled 6 month service for her new Venza. The appointment time was 10:00 am and we were met by the service technician when we pu This was our first scheduled 6 month service for her new Venza. The appointment time was 10:00 am and we were met by the service technician when we pulled up. He explained everything that would be done, took our cell phone number and sent us up to the VIP lounge. The receptionist which gave us a buzzer that would call us when it was finished. Right expected time we received both a cell phone call and the buzzer went off telling us it was ready. There was no charge and was included in the warranty. More

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Moses and the mechanic Ron were great. They explained everything and went above and beyond to make my experience a great one. I trust both of them and that's more important to me than anything else. Woul everything and went above and beyond to make my experience a great one. I trust both of them and that's more important to me than anything else. Would recommend them both to anyone. More

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Knowledgeable, courteous, professional, and just about everyone greeed us on the way in and on the way out during each visit. They remember each customer and love the VIP experience provided by Legacy. everyone greeed us on the way in and on the way out during each visit. They remember each customer and love the VIP experience provided by Legacy. More

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The team at Legacy Toyota is courteous, friendly and they offer fast service. I was very happy to use the VIP lounge on the cold day I had my car serviced. offer fast service. I was very happy to use the VIP lounge on the cold day I had my car serviced. More

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I set an appointment and was seen and serviced as soon as I arrived. Mr Moses Brown was very courteous and helpful. I was in for my 20,000 check. I took about an hour for them to service my car and they we I arrived. Mr Moses Brown was very courteous and helpful. I was in for my 20,000 check. I took about an hour for them to service my car and they were even able to take care of my request to check to see if the locks on my car door locks were or were not working correctly. More

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This was an overall top-notch experience from start to finish. Beginning with the phone call to schedule service, Moses was very helpful and accommodating. When I arrived, he was once again very helpful finish. Beginning with the phone call to schedule service, Moses was very helpful and accommodating. When I arrived, he was once again very helpful and friendly. The service was promptly accomplished. I took my vehicle in late in the day for service the following day, and I expected to be without a vehicle most of the next day. However, I received a call early the next morning and was able to retrieve my vehicle before noon and be on my way. Thanks for such great service! Have to add this before I press the submit button: Your survey is a little cumbersome. I probably will not complete it next time. More

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I learned on the news that my Prius was recalled. I called Toyota the same day, got in for service the next, and was out in under an hour. Thank you, Moses and Legacy! called Toyota the same day, got in for service the next, and was out in under an hour. Thank you, Moses and Legacy! More

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Moses Brown was very courteous and helpful. He greeted me very well by asking what are we having done today on your vehicle. I told him exactly what I needed. Also, he checked the system to see what oth me very well by asking what are we having done today on your vehicle. I told him exactly what I needed. Also, he checked the system to see what other types of services that I may need to have done according to my mileage. Once, my car was inspected he suggested some things I needed to have service and/or repaired. Moses overall customer service is always excellent when I bring my car in. More

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I love the VIP room. I've always found the service reps friendly. They keep me informed and check with me if they find something unexpected. reps friendly. They keep me informed and check with me if they find something unexpected. More

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Always a pleasure and fast professional services! We have always owned a Toyota in the family and we will continue to support our local businesses. always owned a Toyota in the family and we will continue to support our local businesses. More

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