MOSES BROWN

My experience with the service department at the Peter Boulware Toyota has been completely unacceptable. I have brought my 2015 Toyota Camry in multiple times for the SAME issue, and instead of fixing the Boulware Toyota has been completely unacceptable. I have brought my 2015 Toyota Camry in multiple times for the SAME issue, and instead of fixing the problem, I keep leaving with expensive bills and no real resolution. Every visit results in a different diagnosis and more money out of my pocket, yet the original problem continues. This pattern is not only frustrating—it raises serious concerns about the honesty and competence of the service being provided. Customers should not have to keep paying for repeated visits without getting their vehicle properly repaired. I am beyond disappointed and feel completely taken advantage of. I am demanding a full and thorough inspection, a clear and accurate diagnosis, and a permanent fix—NOT another temporary solution with another charge attached. At this point, I expect management to step in immediately and make this right. If not, I will be forced to escalate this matter further. No customer, especially someone on a fixed income, should have to go through this. More

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Junnis Hugger was very helpful on my visit and I would recommend him to anyone looking to purchase a new car. recommend him to anyone looking to purchase a new car. More

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Love my Corolla! The team has taken great care of me from purchase to my service experiences! The team has taken great care of me from purchase to my service experiences! More

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Chris Diaz is awesome. He is determined to get the vehicle I want and love He is determined to get the vehicle I want and love More

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Great job. Mr Moses Brown was very knowledgeable and kind. He is an asset to the company. Mr Moses Brown was very knowledgeable and kind. He is an asset to the company. More

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Great job Bryant is a great technician and did a wonderful job Josh was very helpful wonderful job Josh was very helpful More

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Took over one hour for an oil change. Unacceptable. Way too slow and no savings. Unacceptable. Way too slow and no savings. More

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Great customer service from Moses Brown and the service worker didn’t take to service my car. worker didn’t take to service my car. More

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Service liason was helpful, efficient, polite however, the actual service caused big problem. Not good. the actual service caused big problem. Not good. More

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Purchased a car from this dealership and receive great customer service, thanks, Mr. Mose Brown. customer service, thanks, Mr. Mose Brown. More

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