MIKE HAKANEN

Needed a repiar done for a recall. Called Sterling and thye send someone to pick up and drop off my car to get the work done. While in the shop they noticed I needed a brake job and c Called Sterling and thye send someone to pick up and drop off my car to get the work done. While in the shop they noticed I needed a brake job and completed it same day for a fair price. More

by rvoll0 Verified Customer Verified Customer

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I have been coming here for years and I love my service guy Michael Hakanen. He’s always so helpful and has always given us the best service! guy Michael Hakanen. He’s always so helpful and has always given us the best service! More

by ajones9717 Verified Customer Verified Customer

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Excellent customer service, very polite, and always seems to put customer’s priorities first. Love the Titusville Ford team. to put customer’s priorities first. Love the Titusville Ford team. More

by hewetttosha Verified Customer Verified Customer

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Mike got me checked in on time, and my Works oil change was completed within an hour. Very personable.I was In-and-out. Waiting area was really comfortable. Had a very positive experience! was completed within an hour. Very personable.I was In-and-out. Waiting area was really comfortable. Had a very positive experience! More

by SKANDERSON.USN Verified Customer Verified Customer

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Mike Hankanen and the Titusville service team always works with my schedule, keeps track of needed maintenance, and keeps me safe on the highway. works with my schedule, keeps track of needed maintenance, and keeps me safe on the highway. More

by merrilu Verified Customer Verified Customer

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Service is very good. mike hakanen is very good at taking care of your needs and very knowledgeable and trustworthy person mike hakanen is very good at taking care of your needs and very knowledgeable and trustworthy person More

by bobramsey1944 Verified Customer Verified Customer

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Had a good experience. No issues to report. Would recommend to friends and to family. No issues to report. Would recommend to friends and to family. More

by daros4ever Verified Customer Verified Customer

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I had an appointment - but waited 2 hours for an oil change. The radio, dashboard, and seat adjustments had all been changed. The passenger seat was was in the NAP TIME position change. The radio, dashboard, and seat adjustments had all been changed. The passenger seat was was in the NAP TIME position More

by ewcantwell Verified Customer Verified Customer

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The servic was great is little over priced. But for the first time the service technician got the correct quarts for the oil change in my car But for the first time the service technician got the correct quarts for the oil change in my car More

by mgmdkm49 Verified Customer Verified Customer

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Mike Hakanen is WONDERFUL. He is very honest and keeps me well informed during my wait time. He does not try to oversell like the dealership my wife uses up in Georgia. In fact He is very honest and keeps me well informed during my wait time. He does not try to oversell like the dealership my wife uses up in Georgia. In fact, she’s going to bring her truck down here so Mike can see to it. More

by John Weisner Verified Customer Verified Customer

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