MELVIN RIVAS
MELVIN RIVAS at Land Rover Alexandria

MELVIN RIVAS

Service Advisor

Land Rover Alexandria

5636 S Van Dorn St
Alexandria, VA 22310

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2 Reviews
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2 Reviews

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2 Reviews of MELVIN RIVAS

April 12, 2026

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Employee Rating

First off anybody that buys a Range Rover for European car and he have a maintenance package. Period. I have one on all of my imports, including my Range Rover auto autobiography. He’s aware that sometime More

by buechs1455
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The porter and detail team

Apr 14, 2026

Land Rover Alexandria responded

Thank you for such a thoughtful and detailed review, we truly appreciate it. It is great to hear how much you value clear communication, patience, and expertise when it comes to servicing your Range Rover. Providing honest guidance and setting the right expectations is something we take seriously, and it is rewarding to know that experience has earned your trust. We are also glad our detailing team continues to leave a strong impression. We look forward to continuing to take care of you and your vehicles. -Roger Wildermuth, General Manager

April 10, 2026

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Not satisfied with service. I brought my car in for service and had to return it to service. I has a problem with the gear shift More

by Jtonyj11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 10, 2026

Land Rover Alexandria responded

We appreciate you taking the time to share your experience. We understand your concern with the gear shift and the need for a follow-up visit. In some cases, these types of concerns may not present consistently and can require further evaluation to accurately diagnose. Our team is available to review your situation and provide additional support. Please contact us directly so we can help move this forward. -The Management Team

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