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Luke Ferraro
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64 Reviews
64 Reviews
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64 Reviews of Luke Ferraro
April 02, 2025
I used to come to Honda because Tony Ramsey, the service advisor I worked with took good care of me and my car. He made sure to keep the pricing reasonable. This last time I learned Tony retired, well deser advisor I worked with took good care of me and my car. He made sure to keep the pricing reasonable. This last time I learned Tony retired, well deserved. That said the estimate for a new battery and install was more than double what Tony charged for last batter install in 2021. Prices should not go up that much. More
by SCPSERVICE
Verified Customer
March 22, 2025
Disappointed that you now charge 3% to use a credit card! I will be looking elsewhere for my vehicle service in the future. I was actually thinking of buying tires from you, but not now. I will be looking elsewhere for my vehicle service in the future. I was actually thinking of buying tires from you, but not now. More
by pclarryd
Other Employees Tagged: Luke Ferraro
March 15, 2025
Our experience with Sarasota Honda was bizarre and disturbing. The only bright side was Luke. He was kind and understanding and helpful and that's where it ends. Work was done on our vehicle and I don disturbing. The only bright side was Luke. He was kind and understanding and helpful and that's where it ends. Work was done on our vehicle and I don't even know what they did. The bill shows what was done but I feel nothing different on the car. And I asked for the undercarriage of the car to be dealt with since the guard was ripped off. They didn't even remove the tape that's now still hanging down from where I had to tape it up. Was it that difficult to just take the tape off while it was up on the lift? Then, I was randomly called by someone wanting me to trade in my car for a new one. I had no intention, and still no intention of turning in my vehicle. I pile the miles on for my job and we still owe a lot on it. I had a couple of different sales reps call me and talk to me. The last one was the straw that broke the camels back. He suggested that I could get into an accident and have the car totaled so I could get rid of it or I could voluntarily surrender it. Are you kidding me? I'm not even looking to sell it! I like my car. I'm keeping it. I will NEVER come back to this store. Disgusting people you have working for you. More
by joel.arcadipane
February 18, 2025
The Service Department was easy to work with. I really appreciated the technician's video review of our vehicle. I'm sorry I did not get the technician's name, but he was excellent. I really appreciated the technician's video review of our vehicle. I'm sorry I did not get the technician's name, but he was excellent. More
by LINDAHELMS145
Other Employees Tagged: Tech 163
February 18, 2025
I am most impressed with the knowledge and caring of the personal. Luke in the service dept. and Jason in the sales dept. have been so helpful to me with the lemon of a car that I stupidly bought off of a personal. Luke in the service dept. and Jason in the sales dept. have been so helpful to me with the lemon of a car that I stupidly bought off of a lot here in Sarasota. I am super happy with the Honda Accord that I just purchased from you. More
by S.IRWIN1
February 18, 2025
Luke was very professional. He was very helpful. Helped me schedule another appointment for my car to be worked on. I enjoy working with Luke! He was very helpful. Helped me schedule another appointment for my car to be worked on. I enjoy working with Luke! More
by JOHNCARLIN404
Other Employees Tagged: Bryan Pedler
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