Luke Bishop

The lack of transparency, poor communication and pressure style sale approach leaves me disappointed and unsatisfied. I feel for all the people that get taken advantage of there. There is an overall incompet style sale approach leaves me disappointed and unsatisfied. I feel for all the people that get taken advantage of there. There is an overall incompetence that is pervasive in that dealership. Carlos is unprofessional, there’s porters and sales people in the front taking their shirts off and taking pictures for instagram, no follow thru on anything that is said. The experience of buying a car is HORRIBLE HERE. Go anywhere but Envision Ford Oxnard!!!! I don’t know how they are in business! These incompetent morons took my vehicle to install a bed liner and then left me at work with no notice that they’re KEEPING MY TRUCK. No phone call, no transportation and no concern for the customer. They offered me “swag” from their dealer???? WHY????? How does that make up for this? INCOMPETENT IMBECILES. More

by FRANCISCO MENDOZA Verified Customer Verified Customer

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This was the worst experience I have ever had at a car dealership. I came in with a self diagnosed transmission issue on Tuesday morning. David Torres claimed that I was paying 240 dollars for my diagnost dealership. I came in with a self diagnosed transmission issue on Tuesday morning. David Torres claimed that I was paying 240 dollars for my diagnostic on both my front end and my transmission to confirm the problem and see what my options were moving forward in regards to my transmission being under recall the 250 dollars would be refunded to me. When I called Thursday morning there was still no work done on my vehicle. I had to ride them to get my a consensus on the issue. Only the transmission was checked no check on the front end, no other evaluations discussed. They presented me with a bill of 10,900 dollars to fix it and claimed my warranty invalid. A complete waste of time. I left feeling hustled. When I got back into my car someone had broken my radio and changed all kinds of settings on my vehicle! I DONT KNOW WHAT KIND OF DRUGS THESE PEOPLE ARE ON. I’m going to need to have my radio fixed. Horrible experience. NEVER GO TO ENVISION FORD. More

by jack hill Verified Customer Verified Customer

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