Luis Sousa
Luis Sousa at Honda of Freehold

Luis Sousa

Parts & Service Director

Honda of Freehold

4244 U.S. 9
Freehold, NJ 07728

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4.6
91 Reviews
4.6

91 Reviews

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91 Reviews of Luis Sousa

July 15, 2025

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Employee Rating

Worked with Louis, he was great. He understood my situation and resolved it right away. More

by MICKEY41064
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Recommend Dealer
Yes
Jul 15, 2025

Honda of Freehold responded

Thank you. It brings us great joy to know that you were satisfied. If there is anything else we can do for you, feel free to reach out to us anytime! Have a great day!

July 12, 2025

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Employee Rating

I just want to report that I had an excellent experience with Luis Sousa the Service and Parts Director. I thought that I needed to purchase a new car because I was having an issue with my old one. Luckily, More

by Brian Ravitz
Recommend Dealer
Yes
Jul 15, 2025

Honda of Freehold responded

Thank you Brian. Glad Luis was able to help you figure things out. If there is anything else we can do for you, feel free to reach out to us anytime!

June 24, 2025

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The Service Dept. was on time helpful and explained what they were going to do to my car during my visit. More

by TRISHTRAV03
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler

June 22, 2025

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Employee Rating

I brought my CRV in twice to get my display fixed. It is way too dim to be read at night. Not fixed!!! This is a new car- very unhappy with service. Do I have a lemon or will it get fixed on my third More

by cimmy916
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Service Time
Service Communication
Recommend Dealer
No

June 08, 2025

Dealership Rating
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Good customer service , on time with appointments, did wait long for service to get finished More

by DRETHA15
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 13, 2025

Honda of Freehold responded

Thank you.

June 03, 2025

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The experience we had was good with the purchase of my vehicle. They made everything easy and simple to navigate. More

by weicvin
Recommend Dealer
Yes
Jun 13, 2025

Honda of Freehold responded

Thank you for your positive feed back. Congrats on your new vehicle!

June 01, 2025

Dealership Rating
Employee Rating

Muy buenos trabajadores buena atención negocio muy limpio muchas gracias por todo Dios los bendiga More

by CESAR.0.0PENA
Service Price Transparency
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Recommend Dealer
Yes

June 01, 2025

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Excellent service as usual! ! Lou, and the team always put my needs first!! They’re always knowledgeable and professional!! We will always buy and service our vehicles here!! Awe More

by Mike F.
Service Price Transparency
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Recommend Dealer
Yes
Jun 13, 2025

Honda of Freehold responded

Thank you Mike.

May 15, 2025

Dealership Rating
Employee Rating

Mr. Desai was very polite and arranged for my work to be completed within an hour. I was a pleasure to have such great service. Thank you. Sherri Smart More

by ssmart1023
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

May 11, 2025

Dealership Rating
Employee Rating

Made oil change appointment. .was started right on time. They keep in touch and texted as soon as it was done. Only took 30 minutes...it was fast and easy. More

by LINDA.LOVESMUSIC86
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eric Weaver

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