Luis Rojas
Luis Rojas at Diamond Chevrolet of San Bernardino

Luis Rojas

Sales Manager

Diamond Chevrolet of San Bernardino

909 W 21st Street
San Bernardino, CA 92405

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4.6
183 Reviews
4.6

183 Reviews

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183 Reviews of Luis Rojas

January 17, 2026

Dealership Rating
Employee Rating

Never called me back. Took very long.Service lady Karla very rude. Won't be going back for sure More

by d.morales078
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 19, 2026

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. I appreciate your feedback and understand your concerns regarding communication and customer service. We strive to provide a positive experience at Diamond Chevrolet of San Bernardino, and I would like the opportunity to address your issues. If you'd like to continue the conversation or provide additional details, I encourage you to reach out to me directly. Your input is appreciated. Sincerely, Grant O'Dell - Service Manager godell@daliaauto.com 909-883-8833

December 24, 2025

Dealership Rating
Employee Rating

We started the process of looking for a Suburban online, and determined Diamond Chevrolet had the best deal. Jesse did a great job of taking us thru the purchase and Duc had the paperwork ready and fast an More

by redlandsmike57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Duc Nguyen, Jesse Reyna

Dec 24, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your positive review, Mike! I'm glad to hear that you found the best deal on a Chevrolet Suburban at Diamond Chevrolet of San Bernardino. It's great to know that Jesse provided excellent support throughout the purchasing process and that Duc ensured everything went smoothly with the paperwork. We appreciate your business and look forward to seeing you again soon! Best, Michael Salas msalas@daliaauto.com

December 23, 2025

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Employee Rating

Extremely helpful, gave us different options and allowed to view and see what was the best fit for us More

by guerram069
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruben Bugarin Ramos, Duc Nguyen

Dec 23, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! I'm thrilled to hear that you found our team at Diamond Chevrolet of San Bernardino extremely helpful and that we provided options that suited your needs. I appreciate your feedback, and we look forward to assisting you again in the future. Enjoy your new vehicle! Best, Michael Salas msalas@daliaauto.com

December 19, 2025

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Employee Rating

Workable, understanding, Joseph Gotti was a good person who helped us out he was very understanding of our goals and luis was also very helpful would recommend. More

by delatorrejosue23
Recommend Dealer
Yes

Other Employees Tagged: Luis Rojas

Dec 19, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review, Josue! I truly appreciate your kind words about Joseph and Luis at Diamond Chevrolet of San Bernardino. It's great to hear that they provided you with the support you needed. We look forward to serving you again in the future, and thank you for recommending us! Best, Michael Salas msalas@daliaauto.com

December 15, 2025

Dealership Rating
Employee Rating

This dealership provides great service and quality sells men looking forward for my next purchase with you guys! More

by lisandrogarcia013
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Timothy Kubo, Duc Nguyen

Dec 16, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for the wonderful review, Lisandro! I am thrilled to hear that you had a great experience with our team at Diamond Chevrolet of San Bernardino. We look forward to assisting you with your next purchase! Don't hesitate to reach out if you need anything in the meantime. Best, Michael Salas msalas@daliaauto.com

December 09, 2025

Dealership Rating
Employee Rating

Great. The experience was good and non judgemental and the crew that help me out were some good and knowledgeable men great experience. More

by arthurchavez200
Recommend Dealer
Yes

Other Employees Tagged: Luis Rojas

Dec 10, 2025

Diamond Chevrolet of San Bernardino responded

Arthur, thank you for your wonderful feedback! I'm delighted to hear that you had a great experience with our knowledgeable team at Diamond Chevrolet of San Bernardino. Our team strives to provide a welcoming and non-judgmental atmosphere for all our customers. I appreciate your feedback, and we look forward to assisting you again in the future! Best, Michael Salas msalas@daliaauto.com

November 18, 2025

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Employee Rating

There was a lack of communication, no acknowledgement of staff for customers no sense of urgency. This is clearly the worst dealership I have been too and no follow up on parts needed to complete repair. More

by mmikeeyone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Johnson, Timothy Kubo

Nov 19, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. Your feedback regarding the communication and follow-up at Diamond Chevrolet of San Bernardino is appreciated. I understand your concerns, and we are committed to improving our service. Please feel free to reach out to me directly to discuss this matter further. Your satisfaction is important to us. Best, Michael Salas msalas@daliaauto.com

October 20, 2025

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Employee Rating

Very good experience. Sales team was friendly and knowledgeable. Buying process was easy and seamless. More

by rholtgrew74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruben Bugarin Ramos, Richard Bash, Jesse Reyna , Antonio Diaz

Oct 20, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! I'm pleased to hear that you had a very good experience with our friendly and knowledgeable sales team at Diamond Chevrolet of San Bernardino. It's great to know that the buying process was easy and seamless for you. I appreciate your feedback, and we look forward to serving you again in the future! Best, Michael Salas msalas@daliaauto.com

October 09, 2025

Dealership Rating
Employee Rating

The General Sales Manager Luis is probably one of the best reps they have very honest person and a veteran. His sales help Timmy was also great and also a veteran. More

by devildog1775
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Timothy Kubo , Finance department Derrick very excellent customer service

September 23, 2025

Dealership Rating
Employee Rating

Timothy Kubo and the other guys really helped me out yesterday and they were so patient 😅. Didn't expect to buy a car but I'm glad I got it. Thanks again. More

by ihateppltothemax
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Timothy Kubo, Duc Nguyen

Sep 24, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us! I'm pleased to hear that you felt supported and appreciated the patience of our team at Diamond Chevrolet of San Bernardino. Congratulations on your new car! We look forward to seeing you again soon. Best, Michael Salas msalas@daliaauto.com

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