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Luis Puente
Luis Puente at Courtesy Nissan

Luis Puente

General Sales Manager

Courtesy Nissan

1777 N Central Expy
Richardson, TX 75080

4.5
25 Reviews
4.5

25 Reviews

Write a Review

Languages Spoken

Spanish Spanish

25 Reviews of Luis Puente

September 02, 2025

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Employee Rating

Reggie was really great to work with. Glad we made the trip out to Richardson! More

by MARK.01.ALVAREZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Reggie Huff, Teddy Ervin, Mike White, Jonathan Mejia, Brandon Johnson, Alejandra Fierro

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Sep 08, 2025

Courtesy Nissan responded

Thank you so much for making the trip to see us and for the kind words about Reggie! We’re thrilled you had a great experience here. If there’s anything else we can do for you, please reach out, we’re always happy to help.

August 27, 2025

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Employee Rating

Mansour was an excellent sales representative and easy to work with through the entire process. More

by marceyrobertson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rodrigo Ramos , Mansour

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Aug 31, 2025

Courtesy Nissan responded

Thank you for sharing your experience! We’re thrilled to hear that Mansour made the process smooth and enjoyable for you. We’ll be sure to share your kind words with him. We truly appreciate your business and look forward to serving you again in the future!

August 27, 2025

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Employee Rating

Casen and Johnny both were super helpful. They both were patient and worked with me till the could get the deal done! So thankful for them both and sending everyone to them! More

by Ashley.avera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Rubio, Cason Cooley

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Aug 31, 2025

Courtesy Nissan responded

Hi Ashley, thank you so much for sharing your experience! We’re thrilled to hear that Cason and Johnny were able to take great care of you. Your kind words mean a lot, and we’ll be sure to share your feedback with them. We truly appreciate your trust in us and look forward to serving you again, and your referrals mean the world!

August 24, 2025

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Employee Rating

Great Experience, Great service, I love the car. Pricing was great. Didn't take very long. More

by sourav.p
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Suvodip Sarkar

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Aug 27, 2025

Courtesy Nissan responded

Hi thank you for taking the time to leave a review for us at Clay Cooley Nissan Richardson. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

August 19, 2025

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Employee Rating

great team ith great customer service skills appreciate the teams help for both purchasing the pathfinder and the rogue More

by awilegallw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rodrigo Ramos, Reggie Huff, Christopher Kye

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Aug 24, 2025

Courtesy Nissan responded

Thank you for your kind words and this wonderful review! We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 06, 2025

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Employee Rating

It was a bumpy experience at first. I was as charged for something I shouldn’t have been charged for. Reggie Sales Manager, who was my salesman year ago, made things right, along with More

by kathleen.pearson79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Reggie Huff, Darris Bailey

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Aug 09, 2025

Courtesy Nissan responded

Thank you for your honest feedback. We’re sorry to hear that things got off to a rocky start, but we’re glad Reggie and Darrius were able to make things right for you. Your satisfaction means a lot to us, and we appreciate you giving us the opportunity to turn the experience around. If there’s ever anything else you need, we’re here to help!

July 16, 2025

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Employee Rating

I like the car. It’s was very good and the people were friendly. Thank you. More

by BONABO37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rodrigo Ramos

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Jul 18, 2025

Courtesy Nissan responded

Hi! Thank you for sharing about your experience with us. We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 14, 2025

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Employee Rating

We had a great experience. Jackie made sure to listen to what we were looking for. She made our experience fun and welcoming from the moment we walked in the door. More

by Pedro Mendez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackie Infante

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Jul 16, 2025

Courtesy Nissan responded

Hi Pedro! Congratulations on your purchase and thank you for sharing your experience with us! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Nissan.

July 12, 2025

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Employee Rating

Good service and took the time to explain all the details of the purchase and didn’t try to mislead me. More

by stuart.schluter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Teddy Ervin, Suvodip Sarkar, Mike White, Jolby Butler, Cason Cooley, Christopher Kye, Jonathan Mejia, Darris Bailey, Odis Booty

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Jul 16, 2025

Courtesy Nissan responded

Thank you so much for your kind words! We're glad to hear that you had a positive experience and felt everything was explained clearly and honestly. That’s exactly how we aim to do business. If you ever need anything in the future, we're here to help!

July 11, 2025

Dealership Rating
Employee Rating

Customer friendly, very welcoming and helpful when working with customers. Took the time to explain details and the process. More

by bnlew.lewis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike White

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Jul 12, 2025

Courtesy Nissan responded

Thank you for the kind words! We're glad you felt welcomed and well taken care of. Taking the time to explain everything clearly is what we strive for, glad it showed in your experience!

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