Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Luis Jimenez
Luis Jimenez at Faulkner Buick GMC West Chester, INC.
Refer Me

Luis Jimenez

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

Contact Me
4.6
298 Reviews
4.6

298 Reviews

Write a Review

298 Reviews of Luis Jimenez

June 20, 2024

Dealership Rating
Employee Rating

Great service, easy scheduling, clean waiting area. I appreciate their flexibility and ability to accommodate my needs. More

by JESSFEINERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jun 24, 2024

Faulkner Buick GMC West Chester, INC. responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

June 19, 2024

Dealership Rating
Employee Rating

LUIS DOES AN EXCELLANT JOB. HE IS HELPFUL & ANSWERS ALL SERVICE QUESTIONS CLEARLY. I TRUST HIS JUDGENENT & RECOMMENDATIONS FOR SERVICE WORK. More

by GSHERUDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst

Helpful
Report | Print
Jun 24, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, Gsheruda! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

June 19, 2024

Dealership Rating
Employee Rating

Needed a new torque converter and work was done to my satisfaction. The tech who did trouble shooting did great job. More

by SHELBELLDANIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst

Helpful
Report | Print
Jun 24, 2024

Faulkner Buick GMC West Chester, INC. responded

We're so glad to hear it! Thank you for the great review, Daniel! We're always here to help if anything else comes up!

June 18, 2024

Dealership Rating
Employee Rating

The location is convenient for me to have service provided to my vehicle and the staff members are pleasant. More

by jbravis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jun 18, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind words! We're thrilled to hear you've consistently had excellent service with us.

June 18, 2024

Dealership Rating
Employee Rating

Very pleasant interaction and very happy with the work done on my truck I know they'll take care of it More

by EALCANTAR450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jun 19, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

June 18, 2024

Dealership Rating
Employee Rating

Yo So far so good Promised free oil changes and they have delivered As I said So far So good More

by JLFURIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jun 19, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for rating our Service Department, Jlfuria!

June 17, 2024

Dealership Rating
Employee Rating

Customer service was excellent. Truck was repaired as asked. I was kept up to date during the process. More

by WAYNE.CLARKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jun 18, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind words and for taking the time to share your experience with our service. We look forward to serving you again!

June 15, 2024

Dealership Rating
Employee Rating

Needed transmission work done. New torque converter was installed and vehicle is running fine. Two year warranty on part. More

by SHELBELLDANIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst

Helpful
Report | Print
Jun 17, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 14, 2024

Dealership Rating
Employee Rating

Service is always smooth and easy for the customer. We’ve never encountered an issue. More

by BUCHHA90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst

Helpful
Report | Print
Jun 17, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visits.

June 11, 2024

Dealership Rating
Employee Rating

Luis is always very attentive to the information I give and offers solutions to what ever problem I may have . He as well as the dealership have been great at getting my truck in and serviced in a timely m More

by Ourhughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Strohmetz

Helpful
Report | Print
Jun 11, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for trusting us with your vehicle's maintenance needs and making Faulkner Buick GMC of West Chester your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

1
2
...
30

Dealership Inventory (81 Vehicles)

new 2024 GMC Sierra 1500 car, priced at $80,040
2024 GMC Sierra 1500
new
Titanium Rush Metallic exterior
Automatic
Four-wheel Drive
$80,040
View Details
new 2024 GMC Sierra 1500 car, priced at $65,450
2024 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Four-wheel Drive
$65,450
View Details
new 2024 Buick Envista car, priced at $24,790
2024 Buick Envista
new
Summit White exterior
Automatic
Front-wheel Drive
$24,790
View Details
new 2024 Buick Encore GX car, priced at $37,660
2024 Buick Encore GX
new
Moonstone Gray Metallic exterior
Automatic
All-wheel Drive
$37,660
View Details
used 2009 Buick Enclave car, priced at $13,900
2009 Buick Enclave
used
Carbon Black Metallic exterior
Automatic
All-wheel Drive
$13,900
View Details
new 2024 GMC Terrain car, priced at $38,380
2024 GMC Terrain
new
Ebony Twilight Metallic exterior
Automatic
All-wheel Drive
$38,380
View Details
View All Inventory