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Luis Jimenez
Luis Jimenez at Faulkner Buick GMC West Chester, INC.
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Luis Jimenez

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

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4.5
325 Reviews
4.5

325 Reviews

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325 Reviews of Luis Jimenez

February 12, 2025

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Employee Rating

Great service and car repair completed on time and budget. Thank so much. Appreciated. Bye More

by JULIETATEANDGARYTATE
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Recommend Dealer
Yes

Other Employees Tagged: Rusty Miller

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Feb 13, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for your great feedback! We're thrilled to hear that your car repair was completed on time and within budget. We truly appreciate your business and are happy to know you had a positive experience. If you need anything else in the future, don't hesitate to reach out. Take care, and we look forward to seeing you again!

January 14, 2025

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I Always receive exceptional service from these guys. I have a new 2021 pick up truck More

by Stigera08
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Recommend Dealer
Yes
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Jan 14, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, Stigera! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

January 13, 2025

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Someone lost my wheel lock key Amazing though they could put new tires on my truck With a spare lock key they found in the shop More

by DOWNINGTOWNWEST215@gmail.com
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Recommend Dealer
Yes

Other Employees Tagged: Bernard Gunn

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Jan 13, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for your feedback! We’re glad we were able to get new tires on your truck and find a spare lock key for you. We understand how frustrating it can be when things don’t go as planned, but we’re happy we could resolve the situation. If you need any further assistance, please don't hesitate to reach out. We appreciate your understanding!

January 03, 2025

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Friendly and professional service from making appointment to arrival and communication while waiting on completion More

by GRATKINSON
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Recommend Dealer
Yes
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Jan 06, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

December 31, 2024

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Courteous and professional people in service. Picked up vehicle at my work today and returned it when it was done. The invoice was electronic and payment was easy.!Would recommend! More

by CINDYHALDEMAN
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Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Bernard Gunn, Rusty Miller

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Jan 02, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for your wonderful review! We're so glad to hear that you had a positive experience with our service team. It’s great to know that the convenience of picking up and returning your vehicle, along with the easy electronic invoice and payment, made the process seamless for you. We truly appreciate your recommendation and look forward to serving you again in the future!

December 19, 2024

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Good scheduling, vehicle serviced, and recommendations offered. Thanks Takia and Vince for your service towards excellence. More

by BRIAN.SPROWAL
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Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Rusty Miller , Vince

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Dec 23, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind review, Brian! We're so glad to hear that Takia and Vince provided excellent service and that your vehicle was taken care of. We truly appreciate your feedback and are grateful for the opportunity to serve you. If you need anything else, don’t hesitate to reach out. Thank you for choosing us!

December 13, 2024

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Came in for key fob programming for my GMC Yukon and everything went smoothly and was on time More

by toujours39
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Recommend Dealer
Yes
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Dec 16, 2024

Faulkner Buick GMC West Chester, INC. responded

Thanks Toujours, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

November 20, 2024

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Leslie is the friendliest person in the world. I always enjoy seeing her. A great service advisor. More

by ritamariel
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Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst

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Nov 25, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. Congratulations!

October 31, 2024

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Everyone is kind and courteous. Leslie is especially thorough and astute. Service charges are reasonable. More

by DANIELGSALSBURY
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Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Rusty Miller

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Oct 31, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, Daniel! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

October 24, 2024

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They were very helpful and efficient on short notice. A minor emergency on a long haul and they took us in quickly and did a great job. More

by MALONE.CATHY70
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Recommend Dealer
Yes
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Oct 25, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you very much for such a great review, Cathy! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

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