Luis Jimenez

Faulkner Buick GMC West Chester, INC. responded

Thank you for the amazing review! We're so glad to hear that you had such a positive experience with our team. Providing exceptional customer care is our top priority, and it's great to know that it made such an impact on you. We truly appreciate your kind words and look forward to helping you again in the future!

Faulkner Buick GMC West Chester, INC. responded

Hi Jeffrey, we're really sorry to hear about your experience and understand your frustration. It’s never our intention to provide anything less than excellent service, and we deeply regret that we didn’t meet your expectations. We appreciate you bringing this to our attention. Please reach out to us directly so we can look into the situation further and work toward resolving it. Your satisfaction is important, and we want to make things right for you.

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the wonderful review! We're thrilled to hear you had a great experience with our service team. It's fantastic that you found our waiting room clean and comfortable, and we're glad we could provide prompt, knowledgeable, and reliable service. We look forward to serving you again in the future!

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind words! We're so glad to hear that you've had a positive experience with our service department. We strive to provide great communication and ensure that everything is fixed right the first time. We appreciate your feedback and look forward to serving you again!

Faulkner Buick GMC West Chester, INC. responded

Thank you for the wonderful feedback! We’re thrilled to hear that your experience with our service department exceeded expectations and that the workmanship met your standards. We truly appreciate your trust and look forward to continuing to provide you with excellent service in the future!

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the amazing review! We’re thrilled to hear that our team’s knowledge and professionalism stood out to you. Keeping our customers informed is something we prioritize, so it’s great to know you appreciated that. We’re honored to be the only team you trust with your truck repairs, and we look forward to continuing to provide you with excellent service in the future!

Faulkner Buick GMC West Chester, INC. responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

Faulkner Buick GMC West Chester, INC. responded

Thank you for your great feedback! We're thrilled to hear that your car repair was completed on time and within budget. We truly appreciate your business and are happy to know you had a positive experience. If you need anything else in the future, don't hesitate to reach out. Take care, and we look forward to seeing you again!

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, Stigera! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

Faulkner Buick GMC West Chester, INC. responded

Thank you for your feedback! We’re glad we were able to get new tires on your truck and find a spare lock key for you. We understand how frustrating it can be when things don’t go as planned, but we’re happy we could resolve the situation. If you need any further assistance, please don't hesitate to reach out. We appreciate your understanding!