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Luis Jimenez
Luis Jimenez at Faulkner Buick GMC West Chester, INC.
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Luis Jimenez

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

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4.5
322 Reviews
4.5

322 Reviews

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322 Reviews of Luis Jimenez

January 03, 2025

Dealership Rating
Employee Rating

Friendly and professional service from making appointment to arrival and communication while waiting on completion More

by GRATKINSON
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
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December 31, 2024

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Courteous and professional people in service. Picked up vehicle at my work today and returned it when it was done. The invoice was electronic and payment was easy.!Would recommend! More

by CINDYHALDEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Bernard Gunn, Rusty Miller

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Jan 02, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for your wonderful review! We're so glad to hear that you had a positive experience with our service team. It’s great to know that the convenience of picking up and returning your vehicle, along with the easy electronic invoice and payment, made the process seamless for you. We truly appreciate your recommendation and look forward to serving you again in the future!

December 19, 2024

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Good scheduling, vehicle serviced, and recommendations offered. Thanks Takia and Vince for your service towards excellence. More

by BRIAN.SPROWAL
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Rusty Miller , Vince

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Dec 23, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind review, Brian! We're so glad to hear that Takia and Vince provided excellent service and that your vehicle was taken care of. We truly appreciate your feedback and are grateful for the opportunity to serve you. If you need anything else, don’t hesitate to reach out. Thank you for choosing us!

December 13, 2024

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Came in for key fob programming for my GMC Yukon and everything went smoothly and was on time More

by toujours39
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 16, 2024

Faulkner Buick GMC West Chester, INC. responded

Thanks Toujours, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

November 20, 2024

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Employee Rating

Leslie is the friendliest person in the world. I always enjoy seeing her. A great service advisor. More

by ritamariel
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst

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Nov 25, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. Congratulations!

October 31, 2024

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Everyone is kind and courteous. Leslie is especially thorough and astute. Service charges are reasonable. More

by DANIELGSALSBURY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Rusty Miller

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Oct 31, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, Daniel! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

October 24, 2024

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They were very helpful and efficient on short notice. A minor emergency on a long haul and they took us in quickly and did a great job. More

by MALONE.CATHY70
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Recommend Dealer
Yes
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Oct 25, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you very much for such a great review, Cathy! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

October 22, 2024

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Professional service. Comfortable facilities. Communication is effective, responsive and thorough. Saturday service hours are appreciated. More

by SPEERSMIKE70
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rusty Miller

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Oct 25, 2024

Faulkner Buick GMC West Chester, INC. responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

October 07, 2024

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They were very professional and work was done fast and everything was great! Cashier was very friendly! More

by DMCCLURE318
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Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst

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Oct 08, 2024

Faulkner Buick GMC West Chester, INC. responded

We are so glad to hear this, Dmcclure! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

September 28, 2024

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Took too long. Kept in delaying without providing good reasons. Will not go back to them More

by ADSFORRAJ
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Leslie Hurst, Bernard Gunn, Rusty Miller

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