Luis Deleon | Page 5

Great customer service I had a great experience with the sale. A lot of knowledge of the product. He is very well educated and kind person and humble guy I had a great experience with the sale. A lot of knowledge of the product. He is very well educated and kind person and humble guy More

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I had a fantastic experience with Lakeside Toyota. I always have a fantastic experience with Lakeside Toyota. Rene Poche is the most trustworthy, helpful, and professional salesperson I have ever m I always have a fantastic experience with Lakeside Toyota. Rene Poche is the most trustworthy, helpful, and professional salesperson I have ever met and I have been a loyal customer of Lakeside Toyota for more than 20 years because of Rene Poche. Also, Luis Deleon, the Business Manager, is excellent at his job and he is very helpful, knowledgeable, and courteous. More

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Great Service. I couldn’t have asked for better service. I was greeted immediately on site and cut to the chase. I was in and out in no time. Thank You Lakeside Toyo I couldn’t have asked for better service. I was greeted immediately on site and cut to the chase. I was in and out in no time. Thank You Lakeside Toyota Team. More

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Happy customer! Bob Licht was extremely helpful and patient with me as I navigated the process of buying a new Toyota! We got a great price on a new car, and Luis Del Bob Licht was extremely helpful and patient with me as I navigated the process of buying a new Toyota! We got a great price on a new car, and Luis Deleon was helpful in setting up financing! More

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Amazing Customer Service! I have purchased at least 5 vehicles from Lakeside Toyota based on the caring and professional service provided by Rene Poche! It is because of my lo I have purchased at least 5 vehicles from Lakeside Toyota based on the caring and professional service provided by Rene Poche! It is because of my love for Toyota and Rene that I drive from Gonzales, LA to Lakeside Toyota in Metairie. I will not drive another Make and I will not consider discussing a new purchase with anyone other than Rene Poche; Rene is like family, and I respect his knowledge, experience and overall concern for customer relations. Rene has renewed my respect for customer service! Thank you Rene! More

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Satisfied customer Jeremy Stagray did a good job showing me the vehicle and putting up with my young children. The dealership was willing to match the price I wanted to Jeremy Stagray did a good job showing me the vehicle and putting up with my young children. The dealership was willing to match the price I wanted to pay and Luis Deleon in financing also helped me with an extended warranty. They even did a small repair that was needed the next morning so that we did not have to wait long for our car. More

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New 2017 Tacoma Sales man was courteous and knowledgeable. Walked me through the whole procedure and went beyond his job. I had a sticker from my fishing lease. He Sales man was courteous and knowledgeable. Walked me through the whole procedure and went beyond his job. I had a sticker from my fishing lease. He removed it without tearing it and place it in the window of my new truck. It was also scraped off when the service department was removing all the sticker. Garett retrieved the sticker and put it back on my truck. More

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Chaotic manager/salesperson interaction Overhead manager belittling salesperson in manager's office during price negotiation. Stereotypical used car salesperson good cop/ bad cop B.S. Was to Overhead manager belittling salesperson in manager's office during price negotiation. Stereotypical used car salesperson good cop/ bad cop B.S. Was told purchased vehicle had full tank of gas (fuel level indicator broken) Suspicious, so I filled tank the next day and it took $28 worth of gas. Given 5 day temporary tag and after not hearing anything for 16 days tried to contact Luis DeLeon who ignored two emails and then treated me rudely when I called him directly. Was told an appointment would be made to have complementary seat cleaning, but still haven't heard back about that. Pathetic Service! More

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patient and professional Jeremy Stagray was very patient as I test drove a number of used cars over a period of several days and answered a number of questions I had. After h Jeremy Stagray was very patient as I test drove a number of used cars over a period of several days and answered a number of questions I had. After he perceived that I was unsure about what I wanted, he sent me an email with a link to the certified Corollas in stock, which greatly helped me to narrow my options and decide on a vehicle. I don't think I could ever say that I have enjoyed or will ever enjoy the experience of buying a car, but Jeremy and Mr. Deleon at least made it a relatively comfortable one. More

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Personal service is superior My information was initially sent to the dealership through a link from my employer. Meanwhile I called to get information about a particular feature My information was initially sent to the dealership through a link from my employer. Meanwhile I called to get information about a particular feature on a vehicle. The rep didn't call me back. I called again the following day and didn't hear back from that call either. Service at the dealership was excellent. More

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