Lucy Garabed

James Kim made the entire experience of purchasing my new X6 smooth and enjoyable. He struck the perfect balance—low pressure, yet fully engaged throughout the process. Since we were driving in from South Or X6 smooth and enjoyable. He struck the perfect balance—low pressure, yet fully engaged throughout the process. Since we were driving in from South Orange County, he made sure everything was ready for us, which we really appreciated. One thoughtful touch that stood out was having a charger ready for my wife’s car right next to the X6 we came to see. That level of attention doesn’t go unnoticed. James is extremely knowledgeable about BMWs and took the time to walk us through everything without rushing. On the finance side, Lucy was warm, professional, and very thorough, making that part of the process just as seamless. Pacific BMW is a bit of a drive for us, but the experience made it absolutely worth it. More

by daMoxie Verified Customer Verified Customer

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Excellent service. Made sure to expedite the process and not waste anyone's time. I would recommend this dealership. Made sure to expedite the process and not waste anyone's time. I would recommend this dealership. More

by rluu0 Verified Customer Verified Customer

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Marisela professionally greeted me and had the car ready for to test drive, Lucy was fast with the paperwork process. The entire experience took less than two hours from test dive to paperwork completion. for to test drive, Lucy was fast with the paperwork process. The entire experience took less than two hours from test dive to paperwork completion. More

by amieinhk Verified Customer Verified Customer

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Pacific BMW is the place when I plan to buy a BMW. Adees is very professional and knowledgeable, he always goes the extra mile to help his customers. I’ve been their customer for many years and planni Adees is very professional and knowledgeable, he always goes the extra mile to help his customers. I’ve been their customer for many years and planning to be for many years to come. More

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Andy, Jerry and lucy were all ver exceptional. I am a repeat clients because of them. I am a repeat clients because of them. More

by AIDADIMEJIAN Verified Customer Verified Customer

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Had a wonderful experience overall. Raffy helped me get the model and color I wanted and worked with getting my payments within my budget. I'm enjoying the car so much. Looking forwa Raffy helped me get the model and color I wanted and worked with getting my payments within my budget. I'm enjoying the car so much. Looking forward for my next Beamer! More

by KCCURRENT Verified Customer Verified Customer

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Adees and Lucy were so helpful and accommodating through the whole process. I can't recommend them enough. I had been looking for a specific car for an extended period of time, and it was getting a little the whole process. I can't recommend them enough. I had been looking for a specific car for an extended period of time, and it was getting a little frustrating. Within a couple of weeks of speaking with Adees, I was driving off with that car. I will definitely be recommending them to all my family and friends that are in the market for a car. More

by chigrl23 Verified Customer Verified Customer

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Marisela and the team at Pacific BMW made the delivery and pickup of my new BMW pain-free, easy, and enjoyable. I loved how they walked me through the setup of the car, and the red bow was a nice touch :) and pickup of my new BMW pain-free, easy, and enjoyable. I loved how they walked me through the setup of the car, and the red bow was a nice touch :). I’m very glad I’m a customer! More

by collinellingson Verified Customer Verified Customer

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Great service by the sales team and finance manager. Very polite and professional in all aspects of the transaction. Thanks. Very polite and professional in all aspects of the transaction. Thanks. More

by Ting Verified Customer Verified Customer

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Ara and Lucy welcomed us back very kindly. They did their best to provide a better experience and best deal possible for us.Definitely we’ll come back to this dealership. They did their best to provide a better experience and best deal possible for us.Definitely we’ll come back to this dealership. More

by vhkarapetian Verified Customer Verified Customer

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