Lucia Chavez Lopez | Page 10

Service has kept my car running well but two service requests were not completed the front wheel vibration and the back window wiper and liquid cleaner. requests were not completed the front wheel vibration and the back window wiper and liquid cleaner. More

by llearned Verified Customer Verified Customer

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Went in looking for a Civic si and was lucky enough they had one in stock! They took care of me and got me out of there as quick as they could with how busy they were had one in stock! They took care of me and got me out of there as quick as they could with how busy they were More

by Rchaires248 Verified Customer Verified Customer

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Me tendieron muy bien cuando lleve mi carro al cambio de aceite muchas gracias por la amabilidad a todo el personal aceite muchas gracias por la amabilidad a todo el personal More

by cortega54101 Verified Customer Verified Customer

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I raised about a minor issue in my earlier review and Tom Henschel was able to respond back quickly and we are able to resolve it. Over all, I am very impressed with the way Tom takes up issues and discu Tom Henschel was able to respond back quickly and we are able to resolve it. Over all, I am very impressed with the way Tom takes up issues and discuss options and provide a solution to fix it. I would 100% recommend Manly honda to my circle. More

by BALAJISUNDRAMOORTHY93 Verified Customer Verified Customer

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Mark was super awesome thank you for your outstanding customer service. Forever appreciated. Thank you! customer service. Forever appreciated. Thank you! More

by HEGAZY.AHMED Verified Customer Verified Customer

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Service is fast. But i got a pretty generic response that the noise are within expected limits. But the very reason i took the car to the service is because of my pre But i got a pretty generic response that the noise are within expected limits. But the very reason i took the car to the service is because of my previous review where i mentioned about noise. I was offered a rental car, which I thought is free of cost. I wasnt told its charge, but i didn't mine paying. But i drove only 15 miles in total before returning the car, but i got a charge of 18$ in credit card for driving 15 mile which is absurd. When i called, staffs are not able to give me a clear answer how its 18$ for 15 mile. It would have consumed less than a gallon for what i drove. When i tried reaching out to the person who got me the car from rental department, i wasnt able to talk over the 5 times i reached. no response for voice mail. More

by BALAJISUNDRAMOORTHY93 Verified Customer Verified Customer

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The service department took care of us by replacing our battery at no charge as we headed on our cross-country trip in the vehicle that week. Thank you Manly Honda for giving us this comfort!!! battery at no charge as we headed on our cross-country trip in the vehicle that week. Thank you Manly Honda for giving us this comfort!!! More

by EYTAN.WOHL Verified Customer Verified Customer

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Took 4 hours longer then I was quoted. Damage, which I can't prove, was dome. Damage, which I can't prove, was dome. More

by Adrienne Verified Customer Verified Customer

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I waited 4 months for a seatbelt part that was covered by manufacturers warranty. Jordan tried to charge me for it and when the part finnaly did show up I got a call saying it was the wrong one and the righ manufacturers warranty. Jordan tried to charge me for it and when the part finnaly did show up I got a call saying it was the wrong one and the right part would be ready the next day. The lack of attention to detail is disturbing. The time before this my car was returned from your service dept with a splash gaurd open exposing my engine and thus having to come back to get it fixed. The time before that I just needed my tires rotated and said do not change my oil I already did that. You proceeded to change my oil and try and charge me. I have also in the 4 month time of waiting for the wrong part been contacted 50 plus times by your sales dept asking to buy my car. I called her and said stop calling me. She proceeded to not only try and convince me to trade my car in because of the seatbelt but she emailed me another 10 times. I’ve been coming here since 2013 and I just say the quality of service I revive here has gone down dramatically. I will no longer be taking my car here. My girlfriend who also has had her car serviced here has experienced the same kind of situations. We will be taking are business elsewhere. More

by PHILPHILMS55 Verified Customer Verified Customer

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Employees were attentive, courteous and efficient. Waiting area was clean and comfortable. It was a pleasant experience. Waiting area was clean and comfortable. It was a pleasant experience. More

by TJSULY Verified Customer Verified Customer

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