Lucas Kay
Lucas Kay at Olathe Dodge Chrysler Jeep RAM

Lucas Kay

Service Manager

Olathe Dodge Chrysler Jeep RAM

15500 W 117th Street
Olathe, KS 66062

3.8
98 Reviews
3.8

98 Reviews

Write a Review

98 Reviews of Lucas Kay

March 20, 2025

Dealership Rating
Employee Rating

Very grateful for the service and attention we received when we told them why we brought our unit. More

by Felix Rodriguez
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2025

Olathe Dodge Chrysler Jeep RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Felix, and we're happy to hear that we met your expectations. Thank you again for choosing Olathe Dodge Chrysler Jeep RAM. We look forward to having you as one of our valued customers for many more years to come! Lucas Kay Service Manager 913-780-3700

March 16, 2025

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Service center was friendly, professional and got me in and out on time with services completed More

by deborahmoreno.granuzzo
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Recommend Dealer
Yes
Mar 17, 2025

Olathe Dodge Chrysler Jeep RAM responded

Deborah, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Olathe Dodge Chrysler Jeep RAM. Lucas Kay Service Manager 913-780-3700

March 14, 2025

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The advisor was great and work performed above satisfactory. Easy to work with no issues and done in a timely manner as specified. More

by russ22102
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Recommend Dealer
Yes
Mar 14, 2025

Olathe Dodge Chrysler Jeep RAM responded

Thank you for letting us know. We appreciate your business and are happy it better than expected for you. Lucas Kay

March 14, 2025

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They don't deserve 1 star. These people are crazy Lucus the service manager treats customers like the are beneath him. Had a fuel pump replaced with them 4 times since January More

by Lasharicaross
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Recommend Dealer
No

March 13, 2025

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I have purchased a new car every year for the last 13 years and my experience with Olathe Jeep purchasing my new Grand Wagoneer was one of the most pleasant experiences I have ever had. I would definit More

by terry.christensen
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Mar 15, 2025

Olathe Dodge Chrysler Jeep RAM responded

Terry, thank you for sharing your thoughts about your experience with Olathe Dodge Chrysler Jeep RAM. We appreciate your business and hope to see you again soon! Kevin Grant GM Derek Hill GSM 913-780-3700

March 12, 2025

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Rick and Lucas were great! Will be back for Service in the future! Keep up the good work! More

by rburt0
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Recommend Dealer
Yes

Other Employees Tagged: Rick Burt

Mar 12, 2025

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your kind words for Rick and Lucas! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Olathe Dodge Chrysler Jeep RAM. Lucas Kay Service Manager 913-780-3700

March 11, 2025

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Followed Lucas from a Chevy dealership with a 4Runner. Great asset to your business. Facility is great. Waiting times are good More

by kinslowjason.74
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Recommend Dealer
Yes
Mar 11, 2025

Olathe Dodge Chrysler Jeep RAM responded

Thank you, Jason! It has been a pleasure serving you. Quality customer service is always our top priority, and I'm happy to meet your expectations. Thank you again for choosing Olathe Dodge Chrysler Jeep RAM. We look forward to having you as one of our valued customers for many more years to come! Lucas Kay Service Manager 913-780-3700

March 11, 2025

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Employee Rating

The service adiser Luke and the tech did an amazing job. Got it done same day too. More

by SBURRIS71
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 11, 2025

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Lucas Kay Service Manager 913-780-3700

March 04, 2025

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Employee Rating

This is the worst service department I have ever dealt with. Wanted me to leave my truck for three days to fix two broken exhaust bolts. When you scheduled a appointment it's only for the service provided More

by trav.army
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Mar 05, 2025

Olathe Dodge Chrysler Jeep RAM responded

I apologize about the current wait times to have heavy line work performed. With the recent weather and spring break coming we are extremely busy and are doing our best to try to help everybody who needs it. That has backed us up just a bit. I am sure they were providing a worst case scenario on time frame to complete the repair, but we always do our best to have the work finished earlier than that. Lucas Kay Service Manager 913-780-3700

February 22, 2025

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Employee Rating

Dealer charged a diagnostic fee after not being able to fix the vehicle. Manager was rude and unwilling to see how that is wrong. More

by soukup
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Recommend Dealer
No

Other Employees Tagged: Shannon Burris

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