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Lucas England
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18 Reviews
18 Reviews
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18 Reviews of Lucas England
November 21, 2024
Great customer service will recommend him to everyone save me money on oil change and rotation on my tire save me money on oil change and rotation on my tire More
by pag2009
Verified CustomerOther Employees Tagged: Brad Sterling, Jason Clark
November 19, 2024
I can’t shake the feeling that something suspicious is going on in the service department. I recently bought a set of four new tires and asked them to save the two good tires from the old set, which only going on in the service department. I recently bought a set of four new tires and asked them to save the two good tires from the old set, which only had 12,000 miles on them, and place them in the back of my vehicle. Instead, they claimed the scrappers took them before they had the chance. However, the scrappers don’t seem to take anything else from the dealership, like tools or other items, so it doesn’t add up. Later that evening, I received a text from Lucas saying they had found the two bad tires and asked if I wanted them back. Something just doesn’t make sense. More
by Gent
October 23, 2024
I've been going to Heiser for over 10 years and have always had a great experience always had a great experience More
by GARY0916
Other Employees Tagged: Joseph Vicari III, Nicole Darling, Johnathan Leiser, Jeffrey Brister
October 16, 2024
The staff at Heiser are always friendly, courteous and knowledgeable. They are always ready to go the extra mile for customer support. knowledgeable. They are always ready to go the extra mile for customer support. More
by jjb1
Other Employees Tagged: Steven Shelton, Nicole Darling
October 16, 2024
Nicole was a very professional and taking care of me. When I came in they have my oil change in the transmission looked at it was unfortunate that you do not have a heavy duty transmission technician bec When I came in they have my oil change in the transmission looked at it was unfortunate that you do not have a heavy duty transmission technician because it didn’t need a whole new transmission and I have to take it to another Chevrolet dealer to get it done. I know that it’s hard getting help because I used to be in that business but she did a great job. She kept me informed so I would think that you know we had the hunt for tranny guy or heavy duty guy. More
by d.nutting
Other Employees Tagged: Nicole Darling
October 08, 2024
I have bought 2 cars from Heiser, recommended my sister and nephew, who both have bought cars. I will never buy a car from here again. This last visit just left a sour taste in me mouth. I took my car in b and nephew, who both have bought cars. I will never buy a car from here again. This last visit just left a sour taste in me mouth. I took my car in because when accelerating it seems like it doesn't go right away and my car was making a noise. I paid over $200 to be told that my car didn't hesitate when they test drove it. But ironically when I left the dealership it hesitated in the parking lot. They also told me that the noise I was hearing were my front brakes and rotors. I opted to get them done elsewhere. And guess what, my car is still making the same noise. I called to speak with Luke, who was very rude, short, disrespectful, and hung up on me. He avoided answering my questions about my concerns. I called back about 6 times, Luke had stopped answering the phone. I called a couple more times getting different people who stated everyone was busy. I asked for a supervisor who was also "busy". They took my name and number stating a supervisor would call me back. Today makes day 15 and I still haven't heard from anyone. More
by tikiyawilkerson
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