Lucas England
Lucas England at Heiser Chevrolet
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Lucas England

Service Advisor

Heiser Chevrolet

10200 W. Arthur Ave.
West Allis, WI 53227

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4.5
50 Reviews
4.5

50 Reviews

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50 Reviews of Lucas England

March 28, 2025

Dealership Rating
Employee Rating

It was honestly amazing. Lucas is a great service advisor. He kept me up to date on everything and was very polite towards me. More

by jaylen200414
Recommend Dealer
Yes

Other Employees Tagged: Lucas England

Mar 31, 2025

Heiser Chevrolet responded

Dear Jaylen, We are so glad to hear Lucas was able to go above and beyond and give you an amazing service experience at Heiser Chevrolet! Thank you for your business. We look forward to your next visit!

March 27, 2025

Dealership Rating
Employee Rating

The Service Department has always been the best part of this dealership. There have been several excellent Service Advisors, but they don't seem to last very long. The constant turnover makes me wonder wha More

by westphal666
Recommend Dealer
Yes

Other Employees Tagged: Lucas England

Mar 27, 2025

Heiser Chevrolet responded

Dear Valued Customer, Thank you for leaving a review and feedback. We are so glad Lucas England was able to assist you at Heiser Chevrolet! Thank you for your business and we look forward to your next visit.

March 26, 2025

Dealership Rating
Employee Rating

My car was towed in for a repair. Two days later it was fixed for no charge because the service department arranged a repair under warranty. Plus they provided a very nice shuttle ser More

by TKRISKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2025

Heiser Chevrolet responded

Dear Valued Customer, We are so glad Heiser Chevrolet was able to repair your car under warranty and provide shuttle services. Thank you so much for choosing Heiser Chevrolet! Please let us know if there's anything else our service or sales team can assist you with. Matt Myszka Service Manager 414-328-2447 matthew.myszka@heiser.com

March 25, 2025

Dealership Rating
Employee Rating

I waited 30 minutes to be helped because the system was down. They kept my car for 3 days to discover there was no problem but it’s still doing the same thing. I picked up my car and they didn’t even wash More

by Chipledm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 25, 2025

Heiser Chevrolet responded

Dear Valued Customer, We're very sorry that Heiser did not meet your expectations. Your feedback is invaluable to us and has been forwarded to management to better our business and employees. Thank you for your business. Please, feel free to contact our Service Manager Matt Myszka with your concerns. Matt Myszka Service Manager 414-328-2447 matthew.myszka@heiser.com

March 22, 2025

Dealership Rating
Employee Rating

Scheduled appointment for 5 days out. Upon getting there I was told that a part may have to be ordered, they were sure. I returned 3 hours later to pick up my vehicle and it still wasn’t More

by MCKELVEYJ37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Heiser Chevrolet responded

Dear Valued Customer, Thank you for your feedback. We want to apologize that you were not fully satisfied with your visit. Please, direct your concerns to our service manager, Matt Myszka by phone 414-328-2447 or by email at matthew.myszka@heiser.com. Thank you for your business. Matt Myszka Service Manager 414-328-2447 matthew.myszka@heiser.com

March 21, 2025

Dealership Rating
Employee Rating

Effectively found the tire issue and took care of it efficiently and quickly. Very nice person to deal with. More

by MMOSINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Vicari III, Jeffrey Brister , Adrian Flores

Mar 21, 2025

Heiser Chevrolet responded

Dear Valued Customer, We are so glad our team was able to help you out with your tire issue! Thank you for choosing Heiser Chevrolet to do business with!

March 21, 2025

Dealership Rating
Employee Rating

The staff were extended helpful and friendly! They took care of all my needs!! Thanku so much!! More

by breunig.carrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Sterling, Amy Elertson , Lucus

Mar 24, 2025

Heiser Chevrolet responded

Dear Valued Customer, We are so glad you found our staff to be helpful and friendly. We are proud of our employees for going above and beyond. Thank you for your business. We look forward to your next visit at Heiser Ford!

March 19, 2025

Dealership Rating
Employee Rating

I was pleased with the service and explanation of the parts and the possible maximum costs. More

by bagab_7362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2025

Heiser Chevrolet responded

Dear Valued Customer, At Heiser, we are committed to transparency with our customers. We appreciate your positive review reflecting these values. Thank you for your business.

March 16, 2025

Dealership Rating
Employee Rating

They are top notch…excellent service, everyone I have meet there is friendly, helpful and treat you with respect. I will alway take my vehicle there for service. More

by MASTAKD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Brister

Mar 17, 2025

Heiser Chevrolet responded

Dear Valued Customer, Thank you for your business. Happy driving! Matt Myszka Service Manager 414-328-2447 matthew.myszka@heiser.com

March 13, 2025

Dealership Rating
Employee Rating

Amazing service and sales staff! ! Would recommend Heiser to everyone!! If you need a new car or an oil change, or something fixed. Go to Heiser!! More

by ASTERLS72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2025

Heiser Chevrolet responded

Dear Valued Customer, Thank you for your kind words. We deeply appreciate your business. Thanks for choosing Heiser Chevrolet!

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