Luca Hartmann
Luca Hartmann at Gervais Volkswagen

Luca Hartmann

Sales Consultant

Gervais Volkswagen

6-B Industrial Ave E
Lowell , MA 01851

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4.6
13 Reviews
4.6

13 Reviews

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13 Reviews of Luca Hartmann

November 05, 2025

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Employee Rating

Fantastic experience at Gervais Volkswagen. Friendly, zero-pressure staff, transparent pricing, fast financing, and my 2025 Taos delivery was spotless. More

by fillipe98
Recommend Dealer
Yes
Nov 05, 2025

Gervais Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Liliana Arboleda liliana@drivegervais.com

October 25, 2025

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He was very helpful with everything and he explained everything about my new car to me More

by JANICE7B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Abbott

Oct 25, 2025

Gervais Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Tony Strozina tstrozina@drivegervais.com

October 25, 2025

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I’ve gotten my last 3 leases here. My most recent experience wasn’t as great as years prior. I felt like the people I worked with were a little unorganized and all over the place. For More

by KPORZ12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Theo Asaridis

Oct 29, 2025

Gervais Volkswagen responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Tony Strozina tstrozina@drivegervais.com

October 05, 2025

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Employee Rating

The whole process was quick and stress free! None of the typical dealer shenanigans, they were very mindful of time while also giving you the attention to make the best deal. More

by dcpattershall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Abbott, Theo Asaridis

Oct 05, 2025

Gervais Volkswagen responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Tony Strozina tstrozina@drivegervais.com

September 01, 2025

Dealership Rating
Employee Rating

Amazing dealership and service center highly recommended they definitely know how to put the customer first More

by brianlawrence8807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Abbott

Sep 01, 2025

Gervais Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Liliana Arboleda liliana@drivegervais.com

July 30, 2025

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Employee Rating

Never responded to at least 2 emails. Also, despite knowing since the Monday or Tuesday previous, the car hadn’t even been prepped when we got there Saturday for our appointment. We spent More

by kmibey262
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Theo Asaridis

Aug 02, 2025

Gervais Volkswagen responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Tony Strozina tstrozina@drivegervais.com

June 19, 2025

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Employee Rating

I was impressed with the professional service. I received from luca and danny in obtaining this vehicle and the service afterwards as well More

by jojb
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Abbott

June 07, 2025

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Employee Rating

Luca, our product specialist at Gervais Volkswagen is the “Best.” He is quite knowledgeable and very easy to talk to. Luca is attentive to his customer’s requests , and made purchasing a car a pleasure. We w More

by marlene.stiles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Abbott

May 22, 2025

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Employee Rating

Gervais is great! Luca and Theo were able to get me a car and a deal!!! More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Abbott, Theo Asaridis

May 05, 2025

Dealership Rating
Employee Rating

Hi … Luca was our Product Specialist . . was so much help .. got the car I wanted ..and he was great to work with ! More

by trainito71
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
1

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