Luan Nuriu | Page 8

Thanks again to Audi Ciral Springs for their professional service they give their customers. Giancarlo Lopez has been great over the 6 years I've been going to him. I highly recommend the Audi Coral Spring service they give their customers. Giancarlo Lopez has been great over the 6 years I've been going to him. I highly recommend the Audi Coral Springs dealership for a place to buy and service your Audi. More

Report | Print

Clean. Professional well run establishment that always goes above and beyond to make me feel important. Professional well run establishment that always goes above and beyond to make me feel important. More

by GIOENI64 Verified Customer Verified Customer

Report | Print

I recently had my Audi serviced at Coral Springs Audi, My car was ready within the time allotted and even washed. My car was ready within the time allotted and even washed. More

by bethfiske Verified Customer Verified Customer

Report | Print

Excellent service. Steve was quite attentive and provided responsive answers to my questions. Team was super provided responsive answers to my questions. Team was super More

by Bc190 Verified Customer Verified Customer

Report | Print

The whole staff is a pleasure to work with. Luan the service director to Bret and all the service advisors are a pleasure with help when needed with our cars. Steve, Rodrigo, Luana and AJ are always wil service director to Bret and all the service advisors are a pleasure with help when needed with our cars. Steve, Rodrigo, Luana and AJ are always willing to answer any questions. Highly recommend them and also Audi Fort laurderdale. More

by GIOVANNY.BRENES Verified Customer Verified Customer

Report | Print

My first Audi purchase and my first service experience at Audi of Coral Springs. A few minor issues with the new car, but some were beyond the dealership's control as a result of the current climate and resu Audi of Coral Springs. A few minor issues with the new car, but some were beyond the dealership's control as a result of the current climate and resulting supply chain issues that impact the Automotive as well as other industries. Big kudo's to Luan, Rodrigo, Bret and Steven for their dedication in resolving my issues and maintaining a high degree of customer service and satisfaction. Great job everyone!!! More

by grasonjim Verified Customer Verified Customer

Report | Print

Buyer beware. The service is atrocious. The most horrible experience ever dealing with a auto dealership service manager after buying a brand new car. Use this dealership at your peril. horrible experience ever dealing with a auto dealership service manager after buying a brand new car. Use this dealership at your peril. More

Report | Print

STAY FAR AWAY FROM AUDI CORAL SPRINGS SERVICE First STAY FAR AWAY FROM AUDI CORAL SPRINGS SERVICE First Issue- I brought my vehicle here for service for an engine light on my dashboard that stated. STAY FAR AWAY FROM AUDI CORAL SPRINGS SERVICE First Issue- I brought my vehicle here for service for an engine light on my dashboard that stated. Vehicle misfire malfunction on my 2017 A4. My service advisor stated my vehicle was fixed, and they were placed. An engine coils. Exactly 6 days later. The same issue happens again. I take my vehicle back. To the dealership. And they stated they are going to replace the other three engine coils (as goodwill) Because my warranty just expired. Approximately. A week in three days later. My vehicle's in there again. For the same thing. They now stated. It is spark plugs. That I now must pay for out of pocket. This dealership is incompetent. On fixing any vehicles. They do not know what they're doing. They are playing a guessing game, hoping the customer will not notice or file a complaint. STAY FAR AWAY FROM HERE Second issue- Audi of coral springs Service advisor, Service director and General manager knowingly allowed other service advisors and technicians to falsify Repair orders, so customers must pay more. Service technician Andy Powell falsified Vehicle inspection form on September 1, 2021, Service technician Justin falsified Vehicle inspection form on September 22, 2021, my vehicle inspection form from other dealerships right after that shows items require further attention. Third Issue- I had someone else take my vehicle in for service prior to theses issue but once I started taken my vehicle in I was treat it differently , for almost two years I been receiving a loaner vehicle from this location and a little after a month of the service staff seen me they then decided to tell me I needed to bring back the loaner and show proof that my vehicle belongs to me with a copy of the registration. They clam AUDI USA needed to verify the car belongs to me. Which was a lie because no corporate office. Going to ask you for a copy of your registration. Furthermore, I spoke to three different Audi dealerships. In South Florida. And they all told me. That is invalid No dealership is going to ask you for a copy of your registration to make sure that the vehicle belongs to you Before anything is paid for when other dealer and auction bring in a car for service before they sell it the car in not registered to anyone. Fourth Issue- I spoke to the general sales manager, Brandon Reference to the issues I've been having With Service, and he stated they it is the customer fault for not having the service advisor properly document the repair order Even though the service advisor knows we had a conversation about the issues. On my vehicle and he stated they didn't have any loaners at the time so Brandon said it the customer fault and I should have MADE my service advisor write don’t in detail the reason why I was unable to being my car in. Audi of coral springs goes completely against Audi core values, No Integrity, No Respect. Please stay Far away from this location. Am not the only one with this issue you can see more ratings at dealerrater.com. More

Report | Print

My first review because it’s worth my time to let people know to Stay FAR away!!!!!!!! They will lie and pretend you need replacement parts, provide you with an insane invoice for parts and labor when NOTHI know to Stay FAR away!!!!!!!! They will lie and pretend you need replacement parts, provide you with an insane invoice for parts and labor when NOTHING is wrong with the parts. Dropped my car off believed their story and paid for labor and parts , 4 months later I have same issue. They said I needed all new parts and labor and blamed it on outdoor elements LOL. Guys, outdoor elements in south Florida ..they must think all women are stupid and easy to trick.. fool me once Audi Coral Springs but second time for same issue..ya right! Rodrigo comes off nice but he is a fraud and the others above him are worst. Steve Mayer is a snake, I used to deal with him years before I moved to Rodrigo. Then on top, the biggest snake is Mr. Luan Nuriu aka Storyteller and liar,no customer service just repeats his lies like a robot. After a few CYA emails , Got my car back and guess what… LOL the parts that needed replacement again seem to work . Took my car to another Audi dealership same week, Service person said, parts are fine and that he just needed to seal and tighten an area Coral Springs seemed to seal. I would have ended up paying thousands of dollars when they lied 🤥 about needed to replace parts. FRAUDS! More

Report | Print

2nd Audi at ACS. Great concierge level service. Anthony made the entire process so easy. All I had to do was call, email my Commercial Credit App, and a few other typical documents and he took car Anthony made the entire process so easy. All I had to do was call, email my Commercial Credit App, and a few other typical documents and he took care of the rest. Did my shopping online. He knew what I wanted. He delivered the car personally and drove away with the old one. Doesn't get any easier than that. I am very happy that I remained with Audi Coral Springs! Thank you Anthony!! More

Report | Print