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Louis Phan
Louis Phan at Niello BMW MINI
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Louis Phan

Sales Manager

Niello BMW MINI

2020 Fulton Ave
Sacramento, CA 95825

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4.5
54 Reviews

Dealership Experience

4 yrs, 11 mos

Languages Spoken

Vietnamese Vietnamese

4.5

54 Reviews

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54 Reviews of Louis Phan

November 16, 2024

Dealership Rating
Employee Rating

Ryan Cox is the best Car Dealer I have ever worked with in 36 years of buying cars. The Niello Group should give him a huge Promotion!!!!! More

by MBARKER2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Suchanek, Curtis Ringle, Gary Carroll, Erika Paleny, Angela Pizziferro, Justin Watts, Diane Wallace, Ryan Cox, MELANIE TWOMBLY

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Nov 18, 2024

Niello BMW MINI responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello BMW MINI! We truly appreciate your business. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

July 16, 2024

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Employee Rating

Neillo Mini is a complete and professional dealership. All staff and personnel are well trained. More

by ChristopherF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fernanda Martinez, Diane Wallace

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Jul 16, 2024

Niello BMW MINI responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Christopher, and it's great to hear about your excellent experience here at Niello BMW MINI. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

July 11, 2024

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Employee Rating

Niello BMW is a great car dealer, everyone there provided great service, esepcially Louis Phan my salesman, thank you! More

by RICHCHARNLEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jul 12, 2024

Niello BMW MINI responded

Rich, Thanks for sharing your thoughts about your experience with Niello BMW MINI. Louis and our team appreciate your business and hope to see you again soon! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

June 17, 2024

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Employee Rating

Amazing service! Creed is great to work with and he helped find me the car that works perfectly for my needs. More

by GREGGCARTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Creed Cate

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Jun 17, 2024

Niello BMW MINI responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

June 04, 2024

Dealership Rating
Employee Rating

I would have given the dealership a 5 star rating but I made a couple of calls to the finance department, left voice messages, and to this day have not received a response. More

by ROBERTJDUBOIS0
Recommend Dealer
Yes

Other Employees Tagged: TONY ALEXAN

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Jun 04, 2024

Niello BMW MINI responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

June 04, 2024

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Employee Rating

I love my car and I liked working with Tony Alexan. He’s very knowledgeable and easy to work with. More

by Jackieboghos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diane Wallace, TONY ALEXAN

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Jun 04, 2024

Niello BMW MINI responded

Jackie, it's fantastic to hear that Tony provided you with excellent customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello BMW MINI! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

May 31, 2024

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Employee Rating

It was really good & the staff was really helpful & comfortable with us for my new purchase. I really appreciate it. More

by KHOTVISHAL23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Holt

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Jun 01, 2024

Niello BMW MINI responded

Congratulations on your new purchase! Thanks for sharing about your experience with Niello BMW MINI. We appreciate your business and hope to see you again soon. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

May 14, 2024

Dealership Rating
Employee Rating

My experience shopping for and purchasing a vehicle at Niello BMW Mini was great. It was painless and stress free. More

by PANAMA21ST
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curtis Ringle, Fernanda Martinez, Lance Pascual, Diane Wallace

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May 14, 2024

Niello BMW MINI responded

Thanks for your feedback on your recent visit to Niello BMW MINI. It's great to hear that we were able to assist you and that you had such a positive experience. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

May 09, 2024

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Employee Rating

I really appreciate the delivery service of my new BMW and the extra help learning about all the features. It was so convenient to have him come to our home to show us. The whole transaction was easy and More

by MS7243
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Diane Wallace, TONY ALEXAN , Vladyslav Starun

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May 10, 2024

Niello BMW MINI responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello BMW MINI! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

May 08, 2024

Dealership Rating
Employee Rating

I worked with IVAN not Louis Phan. IVAN was VERY knowledgeable I am 84 years old and hard of hearing and IVAN was patient with me and deserves 10stars. He answered all my questions More

by CHARMINGBILLIE1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 09, 2024

Niello BMW MINI responded

Billie, Thank you so much for choosing Niello BMW MINI! Please let us know if Ivan can be of any more assistance. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

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