Lou Amodeo

After a not so good issue, Service Manager Travis Bergeron came through and remedied the situation. Five stars for this genuine fella. Bergeron came through and remedied the situation. Five stars for this genuine fella. More

by andrea.anania Verified Customer Verified Customer

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Quality Products with Top Notch Friendly Professional Quality Service ! Toyota of Des Moines delivers with Great People ! Quality Service ! Toyota of Des Moines delivers with Great People ! More

by PH CIB Verified Customer Verified Customer

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Many, many new car purchases and service with lots of dealerships, this one is fantastic dealerships, this one is fantastic More

by augspurgert Verified Customer Verified Customer

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Appreciate the quality service, requiring a fifteen word response seems a little unnecessary should be voluntary. response seems a little unnecessary should be voluntary. More

by D Lewis Verified Customer Verified Customer

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They were very polite and professional. Everything they did was done in a timely manner and they always kept you up to date on your vehicle. Each person that you talked to was very enthusia Everything they did was done in a timely manner and they always kept you up to date on your vehicle. Each person that you talked to was very enthusiastic and caring. This level of excitement in their job leads you to believe that they show the same for your vehicle. Thanks! More

by clenchhit Verified Customer Verified Customer

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Courteous, knowledgeable, communicative, receptive to questions, easy access. Never fails to provide a pleasurable experience. questions, easy access. Never fails to provide a pleasurable experience. More

by JJYINIA Verified Customer Verified Customer

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To whom it may concern: My wife and I drove to Bellevue, NE to purchase our new Tundra. The lack of product knowledge, as well as the lack of effort demonstrated by your sales representative to ge Bellevue, NE to purchase our new Tundra. The lack of product knowledge, as well as the lack of effort demonstrated by your sales representative to get us the truck we wanted, drove us to the internet. “No pun intended.” Your service department recently completed a 10k service on our Tundra. My experience throughout that process left me feeling dismissed and unappreciated. I understand the challenges your industry face. Although it has been 35 years, I was Honda sales representative in San Jose, Ca. The serious shortage of service technicians, compounded by the prices of new cars & trucks must make 100% customer satisfaction seem almost impossible. Should you still strive to achieve it? Call me old school? I say yes. Sincerely, Kenny Patton More

by Kenny Patton Verified Customer Verified Customer

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Loved the video and how the tech went through the work. Just made me giggle. Just made me giggle. More

by bluecobalt72 Verified Customer Verified Customer

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Both Emily Wagner and her peer Blake both provided excellent service. Blake assisted by verifying why my check engine light was on and assured the issue that caused the check engine light was fixed pr excellent service. Blake assisted by verifying why my check engine light was on and assured the issue that caused the check engine light was fixed promptly. Emily also returned my call in a timely manner. I appreciate their excellent service and attention to detail. More

by jwemswiler Verified Customer Verified Customer

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Great job with the actual repair/maintenance but your car rental/shuttle service was very poor. My car was there for 6 hours and I had to set up all my rides because I was told you only had 2 cars to rent an rental/shuttle service was very poor. My car was there for 6 hours and I had to set up all my rides because I was told you only had 2 cars to rent and they were gone and there was only one shuttle driver. This is unacceptable for a dealership as large as yours. More

by BradJ Verified Customer Verified Customer

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