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Lori Devega
Lori Devega at Lexus of Arlington

Lori Devega | Page 6

Service Advisor

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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rated
261 Reviews

Industry Experience

18 yrs, 11 mos

not yet
rated

261 Reviews

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261 Reviews of Lori Devega

January 03, 2023

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Employee Rating

Great service with great knowledge . Extremely helpful,Honest and trustworthy! Very sympathetic and always willing to help. More

by Nalepskaaneta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edwin Thalhammer

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Jan 04, 2023

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 02, 2023

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Employee Rating

It was a great experience. Lori provided very good service. Waiting area was good and comfortable. More

by Ashwin desai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 03, 2023

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Arlington to be a positive one. Please don't hesitate to reach out if you need anything else.

December 31, 2022

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Employee Rating

Lori is great and is the reason I go to Arlington Lexus. She gives me the best advice. More

by rcp0120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Aguilar

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Jan 01, 2023

Lexus of Arlington responded

Thank you! Lori and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

December 30, 2022

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Employee Rating

Great place Nice thorough work Go here all the time for many years Highly recommended More

by YPOLONSKY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 01, 2023

Lexus of Arlington responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lori met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

December 30, 2022

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Employee Rating

Lori DeVega’s high level of professionalism and follow up was outstanding. She seemed to genuinely care about the customer. Please pass this on to Mr. Landi and Mr. Ajdukiewicz as they hear plenty when thi More

by Michael S.
Service Price Transparency
Service Communication
Recommend Dealer
Yes
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Dec 30, 2022

Lexus of Arlington responded

It has been a pleasure serving you, Michael. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lexus of Arlington, we look forward to having you as a valued customer for many years to come!

December 22, 2022

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Employee Rating

Eddie my service advisor was awesome once again, whoever I deal with at the dealership is always professional, no issues at all. More

by Taki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edwin Thalhammer, Eddie Garcia

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Dec 24, 2022

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 21, 2022

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Employee Rating

The staff are always Fast & friendly. The waiting area is spacious & comfortable. I appreciate the smiles from everyone. More

by LUCKYMOM209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Prondzinski, Haresh Trivedi, Josie Garcia, Edwin Thalhammer, Julianna Uriostequi, Eddie Garcia , Tony Coyoc, Chris Figler

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Dec 22, 2022

Lexus of Arlington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 20, 2022

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Employee Rating

It took multiple calls to set up an actual appointment. Service advisor couldn’t be clear on cost of repairs. Overall not happy with the service from Lexus of Arlington Heights. More

by Antoniosoto1976
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Eddie Garcia

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Dec 24, 2022

Lexus of Arlington responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

December 18, 2022

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Employee Rating

They try to provide a good customer experience. A Good location between two major thoroughfares. More

by Pjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josie Garcia

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Dec 18, 2022

Lexus of Arlington responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

December 17, 2022

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Employee Rating

Lori kept me informed on the work required on my vehicle, provided an estimate for that work along with an approximate completion time. All work was performed as promised and the car looked great when finish More

by OwdA413s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 18, 2022

Lexus of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!

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