Lonnie Mosbacher

I was in town for a few days, ended up with a "low tire" message on the dashboard. I pulled into the dealership since I was worried about running on a flat. I was helped by Lonnie Mosbacher. I did not message on the dashboard. I pulled into the dealership since I was worried about running on a flat. I was helped by Lonnie Mosbacher. I did not buy my car there but you would never know it by the treatment I received. They worked my car into their busy schedule. A long nail was the culprit. My tire was repaired in short order. I was back on the road again. I appreciated the treatment I received at the dealership, as well as the fair price and good work. More

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Lonnie is extremely helpful. She does all that she can to help and make sure the customer is taken care of! She does all that she can to help and make sure the customer is taken care of! More

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Lonnie is the absolute best! ! Communication is wonderful, kept me in the loop every step of the way. Can’t say enough about how great the experience was, will be going back for A ! Communication is wonderful, kept me in the loop every step of the way. Can’t say enough about how great the experience was, will be going back for ALL my service needs! More

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Sales dept is great We will be selling our new truck after dealing with Lonnie again. Un-professional when I try to schedule appointments.. No longer provide loaners… Have to rent a car for warranty w after dealing with Lonnie again. Un-professional when I try to schedule appointments.. No longer provide loaners… Have to rent a car for warranty work… I will not be spoken to in the manner she speaks after spending 60 plus thousand on a new truck after buying 6 plus ford trucks in the past. Such a shame. More

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Dropped my vehicle off for service and experienced Lonnie’s calm demeanor and above all exceptional help. My insurance card wasn’t easy to obtain. Truly not your fault. Yet you continued to write up Lonnie’s calm demeanor and above all exceptional help. My insurance card wasn’t easy to obtain. Truly not your fault. Yet you continued to write up service tickets and offer suggestions and support simultaneously. You helped with a loaner and made sure my husband arrived for his cardiologist appointment in St. Louis. Lonnie Mosbacher. More

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Easy to talk to salespeople very knowledgeable. They are very helpful in selecting the right vehicle for me. The dealership is very clean. Everyone is super friendly They are very helpful in selecting the right vehicle for me. The dealership is very clean. Everyone is super friendly More

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Best experience in ever had sales staff was amazing and the garage staff the same the garage staff the same More

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Buying a car from Sunset is a pleasant experience. Just don't have your vehicle serviced at the Waterloo dealership. The Sunset Hills one is great, so make sure you drive the extra distance. Just don't have your vehicle serviced at the Waterloo dealership. The Sunset Hills one is great, so make sure you drive the extra distance. More

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Lonnie at Sunset Ford got my vehicle in the next day after needing a new tire. Very quick turn around and great service! after needing a new tire. Very quick turn around and great service! More

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Rude person. I heard her speaking to an employee/tech in a very demeaning and disrespectful way. Like I was in shock. I wonder how she sleeps at night talking to I heard her speaking to an employee/tech in a very demeaning and disrespectful way. Like I was in shock. I wonder how she sleeps at night talking to a coworker that way and how is she getting away with it is beyond me. I hope I never have to deal with her and honestly don't think I'll be back! More

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