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Lonnie Fahey
Lonnie Fahey at Audi St. Paul

Lonnie Fahey

Service Advisor

Audi St. Paul

2450 Maplewood Dr W
Maplewood, MN 55109

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4.8
11 Reviews
4.8

11 Reviews

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11 Reviews of Lonnie Fahey

October 19, 2025

Dealership Rating
Employee Rating

Great service advisor! Prompt, courteous, great communication about the process, timing, etc. delivery was timely too. More

by Gvander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Natasha Arsenal

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Oct 20, 2025

Audi St. Paul responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Audi St. Paul.

October 12, 2025

Dealership Rating
Employee Rating

It was very easy to book service online and Advisor was very helpful with the appointment. More

by Chip.ahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 13, 2025

Audi St. Paul responded

Hi Chip, We appreciate the review. We are glad your time with us was a helpful experience. We hope to see you again here at Audi St. Paul.

October 11, 2025

Dealership Rating
Employee Rating

Brad explains services to be done and those needed in the future. He returns my calls promptly and takes the time to schedule or reschedule what works for me. More

by Caralyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Natasha Arsenal, Brad Helget

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Oct 13, 2025

Audi St. Paul responded

Hi Caralyn, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Audi St. Paul.

September 29, 2025

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Employee Rating

People are always friendly, quick to respond, and willing to help, especially in the service department. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Helget

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Sep 29, 2025

Audi St. Paul responded

Hi Eric, Thank you for the review. We are glad your time with us was a friendly experience. We hope to see you again here at Audi St. Paul.

September 27, 2025

Dealership Rating
Employee Rating

Always a pleasure to work with Brad Helget and his Service Team!. Top notch Customer Service! More

by Mr. Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wagers, Bob Krueger, David Ydstie, Natasha Arsenal, Brad Helget , Kaylin Kosar 5Stars

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Sep 29, 2025

Audi St. Paul responded

Hi Mr. Bill, We appreciate the review. We are glad your time with us was a good experience. We hope to see you again here at Audi St. Paul.

September 27, 2025

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Employee Rating

Great service team! Advisors provide clear information and good communication. My car was done faster than expected. More

by Cgrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wagers

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Sep 29, 2025

Audi St. Paul responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Audi St. Paul.

September 23, 2025

Dealership Rating
Employee Rating

Natasha was excellent. Great experience from drop off to pickup. And I appreciate the loaner service. More

by tim.wald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Natasha Arsenal

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Sep 24, 2025

Audi St. Paul responded

Tim, thank you for choosing Audi St. Paul and for sharing your review of Natasha's above-and-beyond service! See you again down the road!

September 21, 2025

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Employee Rating

Happy to have a loaner provided. Service for my Etron was quick and the customer service was excellent. More

by Mlboyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 22, 2025

Audi St. Paul responded

We're happy to hear you’re satisfied with our service and the loaner experience! Thank you for choosing Audi St. Paul and for sharing your feedback. See you next time!

September 19, 2025

Dealership Rating
Employee Rating

Professional and courteous team. Appreciated the service and attention to my car with the video and Lonny’s updates. More

by Gavin
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Sep 22, 2025

Audi St. Paul responded

Gavin, thank you for sharing your support for Lonnie and the team! We hope you will continue to choose Audi St. Paul for all your future automotive needs. Safe travels!

September 17, 2025

Dealership Rating
Employee Rating

Provided excellent service and my car was done on time. I have done all my service work at the dealership. More

by denny.bone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 17, 2025

Audi St. Paul responded

Thank you for your loyalty and trust! We're happy to hear that your service experience was consistently excellent and on time. We appreciate your business at Audi St. Paul!

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