Natasha Arsenal
Natasha Arsenal at Audi St. Paul

Natasha Arsenal

Service Advisor

Audi St. Paul

2450 Maplewood Dr W
Maplewood, MN 55109

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4.9
15 Reviews
4.9

15 Reviews

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15 Reviews of Natasha Arsenal

April 09, 2026

Dealership Rating
Employee Rating

The customer service from appointment setting,to loaner car, to final pick-up was outstanding! A special shout out to Bob Krueger for always looking out for my best interest. More

by Nmspalding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Krueger

Apr 10, 2026

Audi St. Paul responded

We are grateful for your wonderful review! It's wonderful to know that Bob and the rest of our team made your experience so seamless. Thank you for choosing Audi St. Paul! We look forward to assisting you in the future.

April 06, 2026

Dealership Rating
Employee Rating

Service writer was excellent, turn around from the shop was fast, work done as requested. More

by ottox914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Ruiz

Apr 07, 2026

Audi St. Paul responded

Thank you for this wonderful feedback! It's great to know that our service team provided you with fast and accurate services here at Audi St. Paul. We're here when you need us next. See you then!

March 15, 2026

Dealership Rating
Employee Rating

We had our A5 convertible serviced. Quick Efficient Reliable Kind Courteous. We were very pleased with how our car was serviced and how we were treated by staff. More

by Bestaudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2026

Audi St. Paul responded

Hi, Thank you for the review. We are glad your time with us was a quick experience. We hope to see you again here at Audi St. Paul.

January 12, 2026

Dealership Rating
Employee Rating

Great service and part departments! I always trust the work being done and like the thorough inspection videos. More

by nkordosky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Helget

Jan 13, 2026

Audi St. Paul responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Audi St. Paul.

January 10, 2026

Dealership Rating
Employee Rating

Easy to check in and check out. I like receiving the video of my car walk around from the technician, as it gives me good insight into what’s going on. More

by Pa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wagers, Lonnie Fahey

Jan 13, 2026

Audi St. Paul responded

Hi Pa, Thank you for the review. We are glad your time with us was an easy experience. We hope to see you again here at Audi St. Paul.

November 13, 2025

Dealership Rating
Employee Rating

Helped solve a problem caused by out of town dealership in a very professional manner. More

by marcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2025

Audi St. Paul responded

Hi Marcus, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Audi St. Paul.

November 06, 2025

Dealership Rating
Employee Rating

The communication with the dealership is very good and I’m not worrying about my car, I can trust them to work on my car properly and in a timely manner. Very efficient dealership which is was I like. More

by Thura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Krueger, Brad Helget

Nov 07, 2025

Audi St. Paul responded

Hi Thura, Thank you for the review. We are glad your time with us was a good experience. We hope to see you again here at Audi St. Paul.

November 03, 2025

Dealership Rating
Employee Rating

Natasha in the service department is fantastic. She is patient and has great communication skills. More

by Jodie wing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Helget

Nov 04, 2025

Audi St. Paul responded

Hi Jodie, Thank you for the review. We are glad your time with us was a fantastic experience. We hope to see you again here at Audi St. Paul.

October 19, 2025

Dealership Rating
Employee Rating

Great service advisor! Prompt, courteous, great communication about the process, timing, etc. delivery was timely too. More

by Gvander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Fahey

Oct 20, 2025

Audi St. Paul responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Audi St. Paul.

October 11, 2025

Dealership Rating
Employee Rating

Brad explains services to be done and those needed in the future. He returns my calls promptly and takes the time to schedule or reschedule what works for me. More

by Caralyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Helget, Lonnie Fahey

Oct 13, 2025

Audi St. Paul responded

Hi Caralyn, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Audi St. Paul.

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