Lisa O'Neal
Lisa O'Neal at Jack Kain Ford Inc.

Lisa O'Neal | Page 7

Service Advisor

Jack Kain Ford Inc.

3405 Lexington Rd
Versailles, KY 40383

Contact Me
4.8
88 Reviews

Dealership Experience

2 yrs, 10 mos

Industry Experience

2 yrs, 10 mos

Languages Spoken

English English

4.8

88 Reviews

Write a Review

88 Reviews of Lisa O'Neal

August 20, 2025

Dealership Rating
Employee Rating

Very friendly and courteous sales team and wonderful family atmosphere would always buy, sell and service my vehicles at Jack Kain Ford More

by beckydcunn1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 15, 2025

Dealership Rating
Employee Rating

All went well very professional in all areas and make the process very easy. All did a great job More

by tmoney_2216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2025

Jack Kain Ford Inc. responded

Thank you for your business! We strive to make the experience as easy as possible for our customers. Thank you for sharing your positive experience!

August 14, 2025

Dealership Rating
Employee Rating

I had an issue with my 2023 Ford Explorer that I recently purchased from Jack Kain. I spoke with Bob and Dave and they had service fix it for me, at no cost to me. They didn't have to. We've been a customer More

by rhondapeavler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Griffith

Aug 19, 2025

Jack Kain Ford Inc. responded

Thank you for your continued business! We strive to treat every customer like our family and to help your experience stay stress-free. We appreciate you taking the time to leave a positive review!

August 10, 2025

Dealership Rating
Employee Rating

Everything was fine! My issue was resolved in a short visit. The car is there again for service. More

by caldarafarm@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2025

Jack Kain Ford Inc. responded

Thank you for leaving a review! We are thrilled to hear we were able to fix your issue and get you back on the road. We appreciate you and your business!

July 25, 2025

Dealership Rating
Employee Rating

Lisa, Will, and the rest of the team who worked on my Bronco did an excellent job install my Ford Performance 40” light bar. Thank you. More

by robhatton76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Hall

Aug 06, 2025

Jack Kain Ford Inc. responded

Thank you for taking the time to leave a positive review! Our team is motivated to give high quality and professionalism. We appreciate you and your business!

July 22, 2025

Dealership Rating
Employee Rating

OK dealership. I do think I was overcharged for the work they did. Parts person was very helpful. More

by Redlion6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Hall

July 15, 2025

Dealership Rating
Employee Rating

The staff as so very nice to us! Please make sure you know the Mechanic was so nice and professional! He did a great job and hope his supervisor is aware for our daughter’s 2016 VW More

by jdogwitten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Baylor , The mechanic who helped with 2016 VW Jetta

Aug 19, 2025

Jack Kain Ford Inc. responded

Thank you for taking the time to share your positive experience! We are thrilled to hear that our team could get your daughter's VW Jetta in and out and back on the road. We appreciate your trust and business!

July 04, 2025

Dealership Rating
Employee Rating

It is extremely disappointing to take your vehicle in for warranty service for an intermittent problem and be told that it didn't happen for them, so obviously nothing is wrong. They would believe me if I ha More

by JWP
Service Time
Service Communication
Recommend Dealer
No

June 24, 2025

Dealership Rating
Employee Rating

Truck was serviced earlier than expected and completed in an efficient time period. Services were clearly explained and great customer service. More

by racheld61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2025

Jack Kain Ford Inc. responded

Thank you for bringing your business to us Rachel! We appreciate your business.

June 24, 2025

Dealership Rating
Employee Rating

The Service Writer and the guy that picked my car up, along with the Manager are 10/10. More

by Gtkelly1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2025

Jack Kain Ford Inc. responded

Glad to hear it and thank you for using our Pickup/Delivery service. We truly appreciate your business, please let us know when we can be of service again.

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