Lindsey Juracek

- I liked Jordan, he was easy to work with. ..untili I asked him where my charging cables were, and he tried to tell me my EQE doesn't come with charging cables. I had to look it up on the Merc ..untili I asked him where my charging cables were, and he tried to tell me my EQE doesn't come with charging cables. I had to look it up on the Mercedes Benz website and show him charging cables came with all electric mercedes. If I hadn't caught the mistake and threatened to walk out, he would have sent me home with no way to charge my EQE. That is very uncool. Jordan is also a newer salesman, so perhaps he was just being instructed by his supervisor to not include the charging cables. Either way, some trust was lost. I couldn't help but think, what else are they supposed to give me that I didn't catch? -With regards to sitting down with the finance department, there were a couple of things I found ridiculous. They tried to sell me window tinting, but couldn't provide any documentation about the window tinting product. I'm not one to just give a business $550 without having some kind of documentation of what I'm buying. Also, there's a clause in the paperwork that if Mercedes HQ doesn't accept my lease deal, I will have to pay them $150 a day and for each mile that I drove the car until I returned it to them. That is ridiculous! I'm either approved or not improved. In the end, Zander (management) did whatever he needed to do so I wouldn't walk out on the deal, so that I appreciate... However none of these things should have happened in the first place. More

by StCyn Verified Customer Verified Customer

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I brought my car in to have squeaky brakes looked at, after returning the car the brakes are still squeaking after returning the car the brakes are still squeaking More

by abesterman1 Verified Customer Verified Customer

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Thank you to Tony, the finance team, and the General Manager at Mercedes-Benz of Littleton. “Tony, your sales expertise was greatly appreciated, and to the finance team and GM, thank you for making the Manager at Mercedes-Benz of Littleton. “Tony, your sales expertise was greatly appreciated, and to the finance team and GM, thank you for making the process seamless. I appreciate everyone's help here, I’ve found a great group." -R.R. More

by INFO@ROCKYROUSSEAU.COM Verified Customer Verified Customer

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MB Littleton has been my go to repair shop from when I purchased my car there. Service is always dependable and always meets the time frame estimated for the repair. Always professional, thoughtful purchased my car there. Service is always dependable and always meets the time frame estimated for the repair. Always professional, thoughtful and courteous. More

by GLENATLEEWOOD Verified Customer Verified Customer

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From my purchase forward MBL has taken wonderful care of me! I like the dealership team and especially the service department. They have clear communication and quick service turn around. The loaner car me! I like the dealership team and especially the service department. They have clear communication and quick service turn around. The loaner car is an important feature of the purchase and service experience - they make it so easy. This was my first purchase from MBL and they have made me a customer for life! More

by KARWHITE Verified Customer Verified Customer

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They did great work at the quoted price, and had it done within the time promised. I couldn't ask for more. within the time promised. I couldn't ask for more. More

by rrstewart Verified Customer Verified Customer

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Great service and professionalism, as always. Have been a customer for 19 years! Would not use anywhere else for my MB needs. Have been a customer for 19 years! Would not use anywhere else for my MB needs. More

by GJSTOVERG Verified Customer Verified Customer

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Lindsey, Jawad and the service team are white glove all the way! They jumped on my issue and had it addressed quickly. the way! They jumped on my issue and had it addressed quickly. More

by MichaelK Verified Customer Verified Customer

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Mercedes Benz Of Littleton has been a pleasure to work with from my first phone inquiry to picking up the car! with from my first phone inquiry to picking up the car! More

by BRAD.JOHNSON1181 Verified Customer Verified Customer

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Exceptional customer service every time! I never have to stress when I take my car in, Austin always makes sure everything is taken care of. I never have to stress when I take my car in, Austin always makes sure everything is taken care of. More

by joanna14 Verified Customer Verified Customer

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