Liliana Arboleda

Amazing customer service and attention to detail. Employees were respectful and helpful. Will recommend to friends and family. Employees were respectful and helpful. Will recommend to friends and family. More

by Al Prudencio Verified Customer Verified Customer

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The service was wonderful in every way. All work was completed in a short amount of time and I was kept in informed about the progress of the work being done throughout the process. All work was completed in a short amount of time and I was kept in informed about the progress of the work being done throughout the process. More

by tomhersey Verified Customer Verified Customer

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Danny met me at the door with a smile. ..he helped me with the lease...good to see him. congrats on his promotion. Liliana also met me with a smile and answered all my questons. ..he helped me with the lease...good to see him. congrats on his promotion. Liliana also met me with a smile and answered all my questons. More

by gas.5001 Verified Customer Verified Customer

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they were fixing a recall, they drained oil and did not refill, did not say anything, my kids were driving to college (7 hr drive) when low oil alert came up. Everyone was freaking out, snow storm was comi refill, did not say anything, my kids were driving to college (7 hr drive) when low oil alert came up. Everyone was freaking out, snow storm was coming, not reliable!!!!! I always take care of their car. I never in my life had a low oil alert come up. More

by i_bruck Verified Customer Verified Customer

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They were on time and did what they said they were gonna do. It all worked out well do. It all worked out well More

by ECORAVOS Verified Customer Verified Customer

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Well done from a a communication standpoint as well as up front understanding of all costs front understanding of all costs More

by danwalsh8 Verified Customer Verified Customer

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The service department was extremely hard to get in contact with to schedule an appointment. I was told my car would be ready on a certain day and time and it was not ready until the next day. The tech contact with to schedule an appointment. I was told my car would be ready on a certain day and time and it was not ready until the next day. The technician did not reset the recall for my oil change and my car still says service is needed More

by nestorjennifer Verified Customer Verified Customer

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The VW service department goes above and beyond to keep their customer base satisfied in every situation. I believe that is due to "Lilliana's" leadership and her commitment. She is both professional and r their customer base satisfied in every situation. I believe that is due to "Lilliana's" leadership and her commitment. She is both professional and respectful no matter the issue. Lilliana is truly an asset to your dealership. More

by brothers1950 Verified Customer Verified Customer

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Gervais VW’s service department is always friendly, welcoming and helpful. They are efficient and reliable. My car is always ready when promised and they send frequent updates on their progress. Great welcoming and helpful. They are efficient and reliable. My car is always ready when promised and they send frequent updates on their progress. Great service for a fair price! More

by Dan Verified Customer Verified Customer

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The Sales department, did excellent job , delivered ok detail ok car ok !!! Excellent jobs everyone !! Thanks detail ok car ok !!! Excellent jobs everyone !! Thanks More

by Joner1971 Verified Customer Verified Customer

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