Liliana Arboleda

Well done from a a communication standpoint as well as up front understanding of all costs front understanding of all costs More

by danwalsh8 Verified Customer Verified Customer

Report | Print

The service department was extremely hard to get in contact with to schedule an appointment. I was told my car would be ready on a certain day and time and it was not ready until the next day. The tech contact with to schedule an appointment. I was told my car would be ready on a certain day and time and it was not ready until the next day. The technician did not reset the recall for my oil change and my car still says service is needed More

by nestorjennifer Verified Customer Verified Customer

Report | Print

The VW service department goes above and beyond to keep their customer base satisfied in every situation. I believe that is due to "Lilliana's" leadership and her commitment. She is both professional and r their customer base satisfied in every situation. I believe that is due to "Lilliana's" leadership and her commitment. She is both professional and respectful no matter the issue. Lilliana is truly an asset to your dealership. More

by brothers1950 Verified Customer Verified Customer

Report | Print

Gervais VW’s service department is always friendly, welcoming and helpful. They are efficient and reliable. My car is always ready when promised and they send frequent updates on their progress. Great welcoming and helpful. They are efficient and reliable. My car is always ready when promised and they send frequent updates on their progress. Great service for a fair price! More

by Dan Verified Customer Verified Customer

Report | Print

The Sales department, did excellent job , delivered ok detail ok car ok !!! Excellent jobs everyone !! Thanks detail ok car ok !!! Excellent jobs everyone !! Thanks More

by Joner1971 Verified Customer Verified Customer

Report | Print

Always good service. Updated as needed throughout the day while they are working on the vehicle. Which is appreciated Updated as needed throughout the day while they are working on the vehicle. Which is appreciated More

by sml511 Verified Customer Verified Customer

Report | Print

Quickly diagnosed the issue and helped me learn how to prevent it in the future prevent it in the future More

by pgoransson Verified Customer Verified Customer

Report | Print

That good service great I like it anyway close to my house good service thank house good service thank More

by hongsavann Verified Customer Verified Customer

Report | Print

I’ve been a long standing Gervais customer for a reason: their customer service is great! Highly recommend Gervais VW! their customer service is great! Highly recommend Gervais VW! More

by Bayern Stern Verified Customer Verified Customer

Report | Print

Very good service! But there is no drinking water in the lounge. I hope it will be improved in the future. But there is no drinking water in the lounge. I hope it will be improved in the future. More

by johnzhang Verified Customer Verified Customer

Report | Print