Liliana Arboleda
Liliana Arboleda at Gervais Volkswagen

Liliana Arboleda

Service Manager

Gervais Volkswagen

6-B Industrial Ave E
Lowell , MA 01851

4.5
201 Reviews
4.5

201 Reviews

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Dealership Experience

5 yrs, 8 mos

201 Reviews of Liliana Arboleda

July 29, 2025

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Employee Rating

Wonderful drop-off/intake process, super professional team and great end results. Overall fantastic experience. More

by Santa G
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Recommend Dealer
Yes

Other Employees Tagged: Marco

Jul 29, 2025

Gervais Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Liliana Arboleda liliana@drivegervais.com

July 27, 2025

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I initially arrived for my appointment for service to be notified I was not on the schedule. I explained my situation that I was traveling and way overdue for an oil change. Nicolas spoke with his colleagu More

by creddy07
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Recommend Dealer
Yes

Other Employees Tagged: Nicholas Sirous

Jul 27, 2025

Gervais Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Liliana Arboleda liliana@drivegervais.com

July 17, 2025

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Great service! Nick and Markus are super professional. They have addressed my issues with my 2012 Jetta. More

by khondkar_karim
Service Price Transparency
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Recommend Dealer
Yes
Jul 17, 2025

Gervais Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Liliana Arboleda liliana@drivegervais.com

July 04, 2025

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Service department is excellent they always good above and beyond! Have never had an issue they couldn’t fix! More

by izzyt292
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Recommend Dealer
Yes

July 03, 2025

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I have always had a very good experience when dealing with the Gervais service department More

by Keithjames83
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Shea

June 28, 2025

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The team at Gervais VW are Always accommodating nice and efficient. Price is good Thanks More

by daniel.sw15
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Recommend Dealer
Yes

June 27, 2025

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DO NOT BRING YOUR CAR HERE FOR SERVICE! ! They do not call you back when they were the ones that caused the problem with my car!! More

by seharding830
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Recommend Dealer
No

June 16, 2025

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Outstanding experience with Savian and Danny! This is my 2nd Taos, it was one of the easiest transactions. They were low on cars on the lot but in less than 2 days they found the car I wanted! Sa More

by babs52267
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Recommend Dealer
Yes

Other Employees Tagged: Danny Abbott, Shawn Shea

June 05, 2025

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Employee Rating

Courteous, with good communication. They reached out in advance to ensure the details of the visit were correct, and did not over promise. More

by gantanavica
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Recommend Dealer
Yes

May 23, 2025

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Check engine light came on under 30 days and I was forced to pay 100 More

by TROOPER.CROCKER74
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Recommend Dealer
No
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