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Liam Baker

Overview Reviews (10) Inventory (449)

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Liam Baker

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Liam Baker

Internet Sales

Greenway Kia East

8701 East Colonial Dr
Orlando, FL 32817

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4.2

10 Reviews

Overview Reviews (10) Inventory (449)

4.2

10 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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10 Reviews of Liam Baker

November 09, 2024

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Employee Rating

Horrible experience. They did not fix my car. It was in there for 21 days. Even the service advisor told me he doesn’t agree with giving me back the car but he’s being to They did not fix my car. It was in there for 21 days. Even the service advisor told me he doesn’t agree with giving me back the car but he’s being told to give it back to me even though it’s fixed. More

by Skyguy87

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Joseph Mnassa, Gina Carpio, Jorge Chavez, Joshua Fernandez, Shelby Bishop

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Nov 09, 2024 -

Greenway Kia East responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

October 27, 2024

Dealership Rating

Employee Rating

Awesome customer service and professionalism. Made my car buying experience so easy. Will be referring all my friends and family. Made my car buying experience so easy. Will be referring all my friends and family. More

by Deanna Haley

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Pedro Sotolongo-coell

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Oct 28, 2024 -

Greenway Kia East responded

Deanna, we're delighted to hear that your car buying experience was smooth and enjoyable at Greenway Kia East! Thank you for the referrals and support.

October 17, 2024

Dealership Rating

Employee Rating

Great service and good inventory. Good location great car everyone was great and that is all. Good location great car everyone was great and that is all. More

by reddevil1878

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ayoub Lazaar

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Oct 17, 2024 -

Greenway Kia East responded

We're so pleased to receive your 5-star feedback! Thanks for stopping by - we hope to see you next time at Greenway Kia East!

September 04, 2024

Dealership Rating

Employee Rating

Alu was very unprofessional called me at inappropriate times was rude demanding and very disrespectful and unprofessional times was rude demanding and very disrespectful and unprofessional More

by dawnmariemadalone

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: oludare Baloye

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Sep 17, 2024 -

Greenway Kia East responded

We apologize for the negative experience you had, Dawn. This behavior is not acceptable, and we will address it internally to ensure it doesn't happen again. If you'd like to discuss this further, please reach out at your convenience. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

August 23, 2024

Dealership Rating

Employee Rating

Liam is a wonderful salesman. Found me the car I was looking for. The only thing is still having a problem with my alignment Found me the car I was looking for. The only thing is still having a problem with my alignment More

by Skyguy87

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Chavez, Shelby Bishop

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Aug 26, 2024 -

Greenway Kia East responded

Thank you for the feedback! We're glad Liam helped you find your car at Greenway Kia East. Please reach out to our service department so we can address the alignment issue promptly.

August 15, 2024

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Employee Rating

Ran my credit multiple times on different occasions, dropped my credit score due to the hits and weren’t able to help me due to the hits. First was my income, then I get a raise and go back, then it was dropped my credit score due to the hits and weren’t able to help me due to the hits. First was my income, then I get a raise and go back, then it was credit. More

by MEAGAN_1201

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Aug 19, 2024 -

Greenway Kia East responded

Meagan, I'm very sorry for the inconvenience you've experienced. We strive for transparency and efficiency throughout the financing process, and we'd like the opportunity to discuss this further to see how we can regain your trust. Please reach out when you can. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

June 01, 2024

Dealership Rating

Employee Rating

Horrible service. From salesman to sales manager to finance guy. All were deceitful, would say one thing (an OTD price) then come back wanting more From salesman to sales manager to finance guy. All were deceitful, would say one thing (an OTD price) then come back wanting more More

by yeltnarb15

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Ayoub Lazaar, Hicham Belharsa

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Jun 03, 2024 -

Greenway Kia East responded

We apologize for the negative experience you had with our team. It's concerning to hear about any deceitful behavior, as we strive for transparency and honesty in all dealings. We'd like to address this issue directly and make things right if possible. Please reach out at your convenience so we can discuss further. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

May 20, 2024

Dealership Rating

Employee Rating

The dealership experience was nice. Everyone was friendly and hospitable. We appreciate the effort of maintaining honesty. Everyone was friendly and hospitable. We appreciate the effort of maintaining honesty. More

by Seltos

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Oussama Alhyane

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May 20, 2024 -

Greenway Kia East responded

We're glad to know you had a pleasant experience at Greenway Kia East! Our team always strives for honesty and friendliness. Thanks for your kind words, we appreciate it!

May 04, 2024

Dealership Rating

Employee Rating

Liam was fantastic to work with! He was nice, friendly, informative, and made the buying process incredibly smooth and stress free! He was nice, friendly, informative, and made the buying process incredibly smooth and stress free! More

by thomasasplund87

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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May 06, 2024 -

Greenway Kia East responded

Thomas, we're so glad to know that Liam made your buying process smooth and stress-free at Greenway Kia East. Thanks for the great review!

April 22, 2024

Dealership Rating

Employee Rating

Great people at the dealership from the general manager on down to the internet salesman. But beware. They are still doing "market adjustments" with their vehicles. A Sorrento I was looking at had a $9000 on down to the internet salesman. But beware. They are still doing "market adjustments" with their vehicles. A Sorrento I was looking at had a $9000 market adjustment next to the MSRP. The adjustment also included some dealer options that I would question. More

by Bill K

Sales Price Transparency

Recommend Dealer

Yes

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Apr 23, 2024 -

Greenway Kia East responded

Bill, I appreciate your kind words about our team but am sorry to see you had concerns regarding the pricing. We aim for transparency in all aspects of our business and would be happy to discuss any questions or uncertainties you have about the market adjustments. Please feel free to reach out at your earliest convenience so we can address this matter directly. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com/

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Front-wheel Drive

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Front-wheel Drive

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Front-wheel Drive

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View Vehicle Details

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