Leslie Cotterino-Hale
Leslie Cotterino-Hale at J.B.A. Chevrolet
Refer Me

Leslie Cotterino-Hale

Sales & Leasing

J.B.A. Chevrolet

7327 Ritchie Hwy
Glen Burnie, MD 21061

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4.6
57 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

11 yrs, 8 mos

Languages Spoken

English English

4.6

57 Reviews

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57 Reviews of Leslie Cotterino-Hale

January 11, 2025

Dealership Rating
Employee Rating

It was on time and no problem the work and the place and staff was excellent More

by DLH2TEH
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

J.B.A. Chevrolet responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

January 10, 2025

Dealership Rating
Employee Rating

So far, so good, really not much more to say , they did the job and car is good More

by gertrude.kb
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 13, 2025

J.B.A. Chevrolet responded

We appreciate you taking the time to leave us this feedback. We hope to see you soon!

January 04, 2025

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Employee Rating

Charged for diagnostic after asking for the brakes to be fixed. The back brakes were fixed but front brakes were ignored. Get the car back the front brakes are making noise and smells. Took the vehicle back More

by bryantferguson60
Service Price Transparency
Workmanship
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Recommend Dealer
No

January 03, 2025

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Customer care and service was absolutely outstanding. My 2005 2500 durmax finally died after 400,000 miles. They made it extremely easy, so easy I didn’t even take it for a test drive. More

by dylan.myers.design
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 06, 2025

J.B.A. Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 24, 2024

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When I arrived for my service, I was told this was my last service that I had paid for. As far as I know, this was not my last service, as I had prepaid for changes of 100,000 miles. I let the person kno More

by jdorffnerrmw
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Dec 25, 2024

J.B.A. Chevrolet responded

Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to Ben Aiello, at 410-766-6315 at your earliest convenience to discuss how we can turn this experience into a positive one.

December 07, 2024

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Employee Rating

They were very accommodating and easy to work with. Very happy with my experience. I will recommend other people go there. More

by andrew.james.hooper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 12, 2024

J.B.A. Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!

November 24, 2024

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My experience with JBA Chevrolet is always good. I never have a problem. Everybody is also so good at what they do More

by MEL.BUTLER3
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gary

Nov 28, 2024

J.B.A. Chevrolet responded

Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

November 21, 2024

Dealership Rating
Employee Rating

I have no complaints. I like how they work and how professional they are. I have been going there for two years now and every time I go I know that they will always fix th More

by riveraaguadalupee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

J.B.A. Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

November 06, 2024

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Employee Rating

They forgot to top off my washer fluid, I had to go back to the dealership More

by sheila4291sharria
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Service Time
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Recommend Dealer
Yes
Nov 08, 2024

J.B.A. Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Ben Aiello, 410-766-6315 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 27, 2024

Dealership Rating
Employee Rating

Fair fair fair fair fair fair fair fair it could have been better fair fair More

by CHARLESJOSEPH319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

J.B.A. Chevrolet responded

We truly appreciate your honest feedback. Please reach out to Ben Aiello at 410-766-6315 so we may identify ways to improve your experience.

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