Leo Yam
Leo Yam at Audi Millburn
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Leo Yam

Audi Brand Specialist

Audi Millburn

2211 Millburn Ave
Maplewood, NJ 07040

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4.4
64 Reviews

Dealership Experience

24 yrs, 5 mos

Industry Experience

24 yrs, 5 mos

Specialties & Trainings

Audi Top 5

4.4

64 Reviews

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64 Reviews of Leo Yam

October 03, 2023

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Employee Rating

On Sept 9, 2022 my 2014 Q7 diesel engine light came on. I took it to Audi dealership where it was determined that the issue was due to faulty EGR Cooler that they replaced along with multiple gaskets, seal More

by ddhall8141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2023

Audi Millburn responded

Hello, We're glad to know our team here at Audi Millburn was able to assist with your Q7's issues and provide you with excellent service. Needing vehicle repairs can be stressful, especially when they require a long time to diagnose and fix, and we strive to keep our valued customers as comfortable as possible throughout. Leo will take pride in knowing his assistance was appreciated and that we've earned your future business as well now that you are back on the road. Travel safe and we'll see you again whenever we can next be of service.

July 07, 2023

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Employee Rating

To much confusion in trying to get the out the door price for the car More

by Ds
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Joe Sasso, Jake Auslander, Joe Hodczak, Steve Jimenez , Stephen Dufresne, Don Kim, Anthony Lento, Bryan Levin

Jul 11, 2023

Audi Millburn responded

Hello, We’re grateful for the opportunity to have earned your business and it is regrettable to hear of your frustrations. I’d like to learn more about your experience to use as an example for our team’s improvement. Additionally, if you are still interested in a vehicle, I am happy to do everything possible to answer your inquiries. When you are available, please contact me through the number below, as I cannot locate your information based on this username. I hope to hear from you soon. Dawn McAdam Customer Service Representative 973-821-2002

March 09, 2023

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Employee Rating

Everyone is so professional and kind. I really appreciate the care they take of not just my Audi but also of me. Thank you to everyone at DCHMillburn Audi Service. More

by sonnie512
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amanda Palma, Robert Velazquez , Alan Palma

Mar 09, 2023

Audi Millburn responded

Hello Sonnie, We owe it to every DCH Millburn Audi guest to provide them the very best in client service while we care for their vehicle. Our team will be proud to hear their professionalism and kindness has allowed them to reach that commitment during your visits, and we will work hard to maintain that high level of service though the future. Travel safe and we'll see you again next time!

January 24, 2023

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Leo and joe were extremely helpful during the leasing process. I’ve leased the q5 for over 6 years and always have an enjoyable experience, great service, great car. More

by Lsortino7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Sasso , Anthony Lento

Jan 24, 2023

Audi Millburn responded

Hello, It always makes our day to see familiar faces here at DCH Millburn Audi, because it means we are reaching our commitment to providing exceptional assistance. Thank you very much for working with Leo and Joe to lease your Q5 and taking the time to leave the very kind compliments. As always, we're committed to keeping your experience enjoyable through great service and are happy to help with anything you need throughout your current lease and beyond. Travel safe and enjoy the road!

January 11, 2023

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Very professional and attentive to clients needs and wants. It’s my 3rd car with DCH MILLBURN and I will continue to come back! More

by Msanches
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Sasso, David Mizera, Amanda Palma , Annabelle

Jan 13, 2023

Audi Millburn responded

We can't thank you enough for working with us a third time here at DCH Millburn Audi, and hearing that we've earned your continued trust will mean the world to our team. Buying a vehicle is a big decision, and it's always nice to see our professional and attentive guidance helps clients feel comfortable in their choice. Maintaining that level of happiness is a high priority, so please be sure to reach out or drop by whenever we can assist with anything else. Travel safe and enjoy the road!

January 09, 2023

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Employee Rating

Another GREAT purchase experience! Just leased a 2023 Q5. Sales professional Joe Sasso was very helpful. GSM Leo Yam has been great. Highly recommend this dealership for purchase and s More

by Gcwliang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 10, 2023

Audi Millburn responded

Hello, Seeing familiar faces here at DCH Millburn Audi always makes the day brighter, because it means we have maintained the confidence of our amazing guests such as yourself. Joe and Leo both will be proud to hear how valued their assistance was, and we all want to thank you for trusting us with your leasing experience. Travel safe and have a lot of fun in that awesome Q5. And please don't hesitate to reach out whenever we can be of assistance again down the road.

December 21, 2022

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Employee Rating

This is our 5th Audi from Leo. The service is impeccable as always. Amazing dealer and dealership More

by Wendy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 23, 2022

Audi Millburn responded

Hello Wendy, Reading such kind feedback from our valued longtime DCH Millburn Audi guests truly means the world to our team. It was our pleasure to help you for a fifth time, and we'll be sure to let Leo know his service was impeccable as usual. Keeping you happy on the way to Audi number six is our highest priority, so please don't hesitate to reach out if ever there is need and drop by anytime. Have fun and travel safe!

November 04, 2022

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Employee Rating

Professional, knowledgeable and you made the process very easy. Thank you for finding the right car for me! The new technology in the 2023 A4 took me some time to become acquainted with- thank you for your More

by Hjfersko
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Sasso , Anthony Lento, Finance Dept- Anabele

Nov 08, 2022

Audi Millburn responded

Hello, We completely understand it takes some time to get used to all the new features on that awesome A4, and the pleasure of helping you get acquainted was all ours. Thank you so much for continuing to trust us with your business here at DCH Millburn Audi. We're thrilled to hear you enjoyed an easy experience thanks to our professional and knowledgeable team. Keeping you happy is our top priority, so please let us know if there is anything else we can assist with moving forward. Have fun and travel safe!

November 02, 2022

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Employee Rating

My experience with the dealership was outstanding. Grace Dejesus was a pleasure to deal with from start to finish. Leo the general manager was also wonderful. Kudos to DCH Audi More

by fscoopo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Sasso , Grace Dejesus

Nov 02, 2022

Audi Millburn responded

Hello, Thank you very much for the thoughtful and kind review. We're always excited to hear when our DCH Millburn Audi guests received thoroughly great and wonderful assistance. And we'll be sure Grace and Leo hear their efforts helped you to enjoy an outstanding experience. Your continued satisfaction is very important to us, so please be sure to reach out with anything else we can assist with down the road. Have fun and drive safe!

October 19, 2022

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Employee Rating

Top tier sales department , beautiful new showroom and service department . Leo is the best . Highly recommended , Great Staff !! More

by Dmizera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2022

Audi Millburn responded

Hello Dmizera, Thank you so much for such a kind review! We're thrilled to hear you enjoyed our new showroom and the service area as well. Everyone here will be appreciative of the compliments when we pass them along, and we'll make sure Leo knows of the extra shoutout. It's our pleasure to provide you top-tier assistance, and we look forward to working with you again through the future here at DCH Millburn Audi!

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