Lenny Lightner
Lenny Lightner at Suburban Chrysler Dodge Jeep Ram of Farmington Hills

Lenny Lightner

Service Manager

Suburban Chrysler Dodge Jeep Ram of Farmington Hills

38123 W 10 Mile Rd
Farmington Hills, MI 48335

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4 Reviews

Industry Experience

18 yrs, 6 mos

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rated

4 Reviews

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4 Reviews of Lenny Lightner

September 26, 2025

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Employee Rating

The whole service department needs to be investigated. They are liars and cover up the shady work. I would not recommend, ever. More

by Melanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cory Morris, Paul Alfonsi

Sep 29, 2025

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Melanie, this is a concerning review to read. We expect our team to deliver timely and straightforward service solutions to our guests, so these claims are upsetting and run contrary to our goals. If you are open to discussing this, I would appreciate it. Please reach out so I can better understand what happened during your visit. Thank you, Leonard Lightner - Service Manager - leonardklightner@suburbancollection.com

Sep 29, 2025

Melanie responded

I've reached out numerous times. I've had many appointments. You all need to be investigated.

September 25, 2025

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Employee Rating

My vehicle was stolen from their SERVICE BAY a week ago! Messages have been left for GM Rob Love with NO return phone call, no apology, nothing. Total negligence on their part! Everybody here should be fire More

by Drew E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rob Love , Vernon Duke

Sep 30, 2025

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Hi Drew, I can't begin to tell you how disheartened I am to see this. Please know we take situations like this extremely seriously, but if you could please contact me directly, I would like the opportunity to learn more and see what I can do to help. Thank you. Paul Alfonsi - General Manager - paulalfonsi@suburbancollection.com

September 15, 2025

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Employee Rating

I think Cory is a very good salesman, the service provided was great he has the ability to me feel just like family! More

by space
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory Morris

Sep 16, 2025

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you for choosing Suburban Chrysler Dodge Jeep Ram of Farmington Hills! We will definitely pass along your kind words to Cory.

September 04, 2025

Dealership Rating
Employee Rating

They are great. I had an extended warranty and that is most definitely a life saver. The dealership was able to provide me with transportation while my vechile was b More

by Meshell0627
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you for your feedback! We’re glad to hear you had a positive experience with Cory and our service team. We’re grateful for your business and hope to see you again at Suburban Chrysler Dodge Jeep Ram of Farmington Hills! Safe travels!

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