Lee Schuster
Lee Schuster at Toyota of Richardson

Lee Schuster | Page 69

Assistant Service Manager

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.9
704 Reviews
4.9

704 Reviews

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704 Reviews of Lee Schuster

October 16, 2018

Dealership Rating
Employee Rating

Service center Everyone at the Toyota Service Center always works hard to see that I am satisfied with the condition of my Camry. The people here are aware of my nee More

by Carguy.lee1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2018

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

May 31, 2017

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Employee Rating

Toyota of Richardson Service Department was disappointing I won't be going back after the service advisor and service manager were unresponsive in resolving my complaints. Their communications were weak and More

by T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Steve Grogean, James Holloman

October 19, 2016

Dealership Rating
Employee Rating

Good service Always get great service. The service writer, Lee Schuster, answers every question and explains what services were preformed. I trust Lee to make th More

by Bob Fleming
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2016

Toyota of Richardson responded

Hello, Bob! We appreciate you taking the time to write a review about your experience with us. We know that our customers have lots of options for where they can have their vehicles serviced, and we're so happy to know that you've chosen Toyota of Richardson. It's so great hearing that Lee always makes sure that you are well-informed about your repairs. Thank you so much for choosing Toyota of Richardson! We look forward to seeing you at your next service visit.

October 07, 2016

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Employee Rating

6th month service cycle Lee was of great help in handling the scheduled service, the zaktek and couple little parts that needed taken care of on my vehicle. My toyota looks More

by avalon2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2016

Toyota of Richardson responded

Hello! Thanks for the review! We are so glad to hear that you enjoyed your time in our service department. Thank you for remaining in the TOR family. We really appreciate it!

September 16, 2016

Dealership Rating
Employee Rating

Service I have always taken my vehicle for service to Toyota of Richardson, whether it's just for oil a nd filter change, but in every occasion, my Technical More

by vanam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 07, 2016

Dealership Rating
Employee Rating

Outstanding Our service advisor Lee Schuster was outstanding with his exceptional customer service. I felt right at home. We were visiting in Dallas from Kansas More

by Rich Ayers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremi Chapman

Aug 08, 2016

Toyota of Richardson responded

Hi, Rich, and thank you so much for leaving your feedback. First off, welcome to Dallas! We are very pleased to hear that Lee and our staff provided you with exceptional customer service during your visit. We're happy that we got your air working again - that Texas heat is brutal! Thank you so much for choosing Toyota of Richardson!

August 05, 2016

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Employee Rating

...required maintenance exceptional service! We have been dealing with Toyota of Richardson (Lee Schuster and Dwain Dorsey) for approximately 15 years; keep coming back becau More

by Rosie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2016

Toyota of Richardson responded

Hi, Rosie, and thank you so much for leaving your feedback! We are so pleased that you had such a great experience working with our service department. We aim to build loyalty and trust with our customers, and it sounds like that is exactly what you experienced! Thank you so much for choosing Toyota of Richardson!

March 05, 2016

Dealership Rating
Employee Rating

Body shop SUPER.. Great Job !! I have needed the services of the body shop twice and they all did a marvelous job restoring my Sienna minivan back to excellent conditi More

by Elmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2016

Toyota of Richardson responded

Hello, Elmer, and thank you for your kind words! While it’s never fun to need body work done on a vehicle, we are happy that we made the process simple and easy, getting your Sienna back into great condition. Thank you for choosing Toyota of Richardson!

April 01, 2015

Dealership Rating

Service Department is the best! We night drop my Toyota Camry & this always works like a charm. We get a call the following day from our very friendly and knowledgeable service advis More

by Tleilani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terry Torbet , Glenn Barnette, James Merriman

January 15, 2015

Dealership Rating

Best Service Department in Texas! My many experiences with Toyota Richardson's Service Department is exceptional. They have always handled my services quickly and professionally. Ver More

by mmcconnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alan Bostley, Matt Bryan, Jeremi Chapman, James Holloman, James Merriman

Feb 23, 2015

Toyota of Richardson responded

Thanks for taking the time to write a review, as well as your continued loyalty to our service department! It’s always a pleasure working with you.

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