Lee Eikel

WORST CUSTOMER SERVICE EVER. after purchasing my brand new 2023 dodge challenger in June of this year, about 3 months in a crack on my windshield appeared over night with no poin after purchasing my brand new 2023 dodge challenger in June of this year, about 3 months in a crack on my windshield appeared over night with no point of impact. After doing a lot of research I came across tons of other owners with the same make and model as me who had the exact same issue at the exact same time frame/mileage. My warranty states that windshields ARE COVERED for up to 5,000 miles/a year. I am within that time frame. The dealership did not even want to acknowledge all the proof of others having this same issue. There are even brand new models of this car still sitting on dealership lots, barely driven with the same exact issue. After being persistent I finally was able to get this dealership to file a claim thru Mopar. 3 weeks have gone by and I was not notified either way what the status of my claim was. We called today and they said it was denied. THANKS SO MUCH FOR YOUR SENSE OF URGENCY IN LETTING ME KNOW THIS BRIAN. Had I not checked in I would never know. I am going to file a claim thru Mopar myself, as I know others with this problem were able to get it resolved with no cost to them. This is clearly a factory install issue of some sort if multiple people with the same year, make, model and mileage have this issue. But they all seem to have issues with the dealerships themselves. RUN FROM THIS DEALERSHIP. I know you guys rely on reviews and I will make sure to put this everywhere to help save others the trouble. More

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So far so good. Everything went smooth. Mason and the team was very honest and upfront and we made the deal happen. Everything went smooth. Mason and the team was very honest and upfront and we made the deal happen. More

by bourgeoisbrad0902 Verified Customer Verified Customer

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Quick and courteous staff was very helpful. Showroom was clean and nice. Coffee was readily available. Showroom was clean and nice. Coffee was readily available. More

by walterfrancis Verified Customer Verified Customer

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Great experience, they did exactly what they said they would do and would strongly recommend would do and would strongly recommend More

by mstanton Verified Customer Verified Customer

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I had an outstanding experience with Connor at Rainbow Dealership. His professionalism, knowledge, and attention to detail made the car-buying process smooth and enjoyable. Connor went above and beyond to Dealership. His professionalism, knowledge, and attention to detail made the car-buying process smooth and enjoyable. Connor went above and beyond to ensure I found the perfect vehicle, making me feel valued every step of the way. Highly recommend! More

by coopermeibaum Verified Customer Verified Customer

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Great service from an amazing dealership! They took care of my window that was leaking. They took care of my window that was leaking. More

by christusa1 Verified Customer Verified Customer

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Salesman, Skylar, was wonderful. Very knowledgeable and eager to help! Entire dealership was wonderful! Very pleasant experience Very knowledgeable and eager to help! Entire dealership was wonderful! Very pleasant experience More

by pugslee2010 Verified Customer Verified Customer

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Cain was great to work with. He was very knowledgeable about the vehicle and easy to work with He was very knowledgeable about the vehicle and easy to work with More

by cepajch Verified Customer Verified Customer

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It was a pretty smooth transaction. I appreciate the over the phone sales- man- ship. Thank you much I appreciate the over the phone sales- man- ship. Thank you much More

by aj5225451 Verified Customer Verified Customer

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Only dealership I buy vehicles from. They are absolutely the best! Jordan is the best salesman, Very respectful and honest. Mark and Lee are a pleasure to deal with, as always! They are absolutely the best! Jordan is the best salesman, Very respectful and honest. Mark and Lee are a pleasure to deal with, as always! More

by claireborne79 Verified Customer Verified Customer

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