Lauren Sanborn | Page 8

I was in and out great service Very helpful and accommodating, would recommend only complaint free car wash is not the best. But helpful with the shuttling. Rescheduled multiple tim Very helpful and accommodating, would recommend only complaint free car wash is not the best. But helpful with the shuttling. Rescheduled multiple times very helpful and understanding. Thank You More

by KAHANU07 Verified Customer Verified Customer

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Battery problem to my Nissan Versa Shawn was excellent and have provided 120% satisfaction! From the beginning, Shawn assured me that everything will be okay and will let me know the ca Shawn was excellent and have provided 120% satisfaction! From the beginning, Shawn assured me that everything will be okay and will let me know the cause of the problem in my Nissan Versa loss of power. Right away he called me that they found the problem and will be fixed right away. I am happy as Shawn took away my stress. Awesome job Shawn! More

by rubentan24 Verified Customer Verified Customer

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Always quick I love coming here always quick and friendly. They always explain everything that they are doing and if it's ok. Smiles are on every employees face. I love coming here always quick and friendly. They always explain everything that they are doing and if it's ok. Smiles are on every employees face. More

by dcaouettecrisostomo Verified Customer Verified Customer

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Will not be using or recommending KWN ever again 1) Bought my car in Nov 2016. KWN said not to mind the A.C. rumbling, that they had checked it out and couldn't find anything wrong with it. They said 1) Bought my car in Nov 2016. KWN said not to mind the A.C. rumbling, that they had checked it out and couldn't find anything wrong with it. They said if it quit working within 90 days I could bring it back and get it fixed for free. Of course it quit working after the 90 days so we've been without air in our car for over a year and, if we DID try to run it, the entire dash would shake and make a horrible noise even on "1." Finally, I couldn't take it anymore so I took it to a place to have it looked at. They found the fan drum packed full of napkins. They said they have no idea how it could have happened on its own. There were even napkins in the line they were unable to retrieve. Replacing it was going to be $500 so I opted to have them clean out as much as they could. It still makes a noise but not near as bad and at least it blows cold air! Can't believe KWN lied to me and didn't check the A.C. noise! If they had, they would have found the problem right away. 2) It also took them EIGHT MONTHS to replace my recalled driver airbag and they refused to give me a rental. Just got it replaced after 8 months of driving around without one. Crazy! Won't be using or recommending King Windward Nissan ever again! More

by SNOWFLAKESPECIAL Verified Customer Verified Customer

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Oil Change Fast service. Relaxing waiting area. Treated well and with respect. Explained everything to me. Will return for more service as needed. Mahalo fo Fast service. Relaxing waiting area. Treated well and with respect. Explained everything to me. Will return for more service as needed. Mahalo for an excellent experience. More

by DANDAKINE Verified Customer Verified Customer

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Got a great deal on a Leaf lease! We asked Steve Gibu, our salesperson, to call us when the car we wanted was available at the right price. He did. We went in to King Nissan, and came We asked Steve Gibu, our salesperson, to call us when the car we wanted was available at the right price. He did. We went in to King Nissan, and came home with a car three hours later at the price we had requested. Steve was very professional and friendly. We enjoyed working with him! More

by Jill Verified Customer Verified Customer

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The service area was spotless. The workers were extremely helpful and knowledgeable. (They were not robots). All in all, it was a great experience. Douglas was very nice and true The workers were extremely helpful and knowledgeable. (They were not robots). All in all, it was a great experience. Douglas was very nice and true to his word. More

by Claudiakanoho10 Verified Customer Verified Customer

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Fun exciting awesome can’t wait to do it again Salesperson Maggie Powers was a pleasure to work with. King Nissan is fortunate to have her as an employee. Lauren Sanborn went above and beyond custo Salesperson Maggie Powers was a pleasure to work with. King Nissan is fortunate to have her as an employee. Lauren Sanborn went above and beyond customer service to assure us our vehicle is being done right. She would be the perfect role model for all customer service to learn from. She is the only reason I will continue to service my 370z at King Nissan. More

by Novite Verified Customer Verified Customer

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Quickest oil change I ever had. Great customer service. I didn’t have an appointment set for that day and when I went in I expected to wait at least 2 hours but it took 45 minutes. The customer service is g I didn’t have an appointment set for that day and when I went in I expected to wait at least 2 hours but it took 45 minutes. The customer service is great. They are friendly very professional. I gladly refer my friends and family there. More

by NANILEWIS01 Verified Customer Verified Customer

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great fast efficient and wether is early or late in the day always receive me with a great attitude. definetly worth it the dollar value for quality of work fast efficient and wether is early or late in the day always receive me with a great attitude. definetly worth it the dollar value for quality of work here More

by BIGTAILS808 Verified Customer Verified Customer

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