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Lauren Farthing
Lauren Farthing at Mercedes-Benz of Columbus
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Lauren Farthing

Service Advisor

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

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4.7
255 Reviews
4.7

255 Reviews

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255 Reviews of Lauren Farthing

February 28, 2025

Dealership Rating
Employee Rating

Great service from start to final sale. Every employee was helpful thru the whole process. More

by PWYNN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Joyner, Nadie Martin, Rick Gilbert, Debi Lewis, Brittany Whatley, Rachelle Pennington, Haley McDonald, Raul Navarro

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Feb 28, 2025

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. Congrats on the new vehicle!

February 27, 2025

Dealership Rating
Employee Rating

They are always so kind and helpful every time I have to come up there. The shuttle driver Larry was also wonderful! More

by Ariyanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry

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Feb 28, 2025

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear you're enjoying the vehicle and that Larry was able to welcome you to our family!

February 25, 2025

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Employee Rating

They’re Always courteous and professional when handling our business and services for over 20 years. More

by DOWDEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington, Haley McDonald, Raul Navarro

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Feb 28, 2025

Mercedes-Benz of Columbus responded

Thank you for your loyalty and for sharing your experience with us! We're honored to have been serving you for over 20 years and are thrilled to hear that our team has consistently provided courteous and professional service. We appreciate your continued trust in us and look forward to many more years of serving you!

February 24, 2025

Dealership Rating
Employee Rating

Lauren, in the service department is very pleasant to work with and always very quick to respond. More

by mmastrean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 28, 2025

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're delighted to hear that Lauren in our service department has been a pleasure to work with and consistently quick to respond. We strive to provide excellent service, and it's great to know that Lauren is meeting those expectations. We appreciate your business and look forward to serving you again!

February 19, 2025

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Employee Rating

The customer service I received was excellent from the way they took care of my truck to the test drive I had More

by mj89kj00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Earnest Jenkins

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February 13, 2025

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Employee Rating

Always a pleasant experience. Rachelle always takes great care of me. I'll be back. More

by BWORDJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington, Haley McDonald

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February 11, 2025

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Employee Rating

Miss Lauren is extremely helpful, she provides constant updates and is super friendly and approachable. More

by KEN.ANTOINE89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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February 10, 2025

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Employee Rating

The service was handled by a very courteous and caring technician. The service technician who set up my appointment was helpful. More

by LARRY.OGLESBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington, Haley McDonald, Raul Navarro

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February 08, 2025

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Employee Rating

Pleasantly greeted upon entry into dealership. Great experience. Professional and courteous staff. Informed of service to be performed at drop-off. Expectation time of completion was accurate. More

by OSSIEWOOD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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February 04, 2025

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Employee Rating

Excellent response and service provided. We had an urgent need for a repair, and the service department was able to squeeze us in. More

by DRC
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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