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Lauren Farthing
Lauren Farthing at Mercedes-Benz of Columbus
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Lauren Farthing

Service Advisor

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

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4.7
260 Reviews
4.7

260 Reviews

Write a Review

260 Reviews of Lauren Farthing

April 05, 2025

Dealership Rating
Employee Rating

I didn’t get any surprises. Everyone was very professional and friendly at the dealership. More

by REZEKIEL2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Goodroe

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Apr 07, 2025

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear our team was able to make your experience a great one. We appreciate you choosing us and look forward to the opportunity to help in the future!

April 02, 2025

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Employee Rating

The service is always great. I was able to select a service time that worked well for me. The drop off was seamless. There was even extra care paid on getting the loaner vehicle More

by olivia1711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haley McDonald, Jason Goodroe

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Apr 07, 2025

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that Jason and Haley were able to make your service experience seamless and convenient. We appreciate your kind words and look forward to serving you again in the future!

March 27, 2025

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Employee Rating

It took a lot longer than expected, but thorough inspection! Their shuttle service was great. Other staff members were also very friendly. Great service with great staff! More

by sosimdubu
Recommend Dealer
Yes
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Mar 28, 2025

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. We hope to serve you again in the future!

March 24, 2025

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Employee Rating

Everyone who assisted me was professional, quick and helpful from start to finish even during that lunch time on a Friday . More

by bjomein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Goodroe, Kailey Hood

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Mar 26, 2025

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that our team was professional, quick, and helpful throughout your visit, even during lunchtime on a Friday. We appreciate you choosing us and look forward to the opportunity to help in the future!

March 15, 2025

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Employee Rating

Super professional, knowledgeable, helpful, and pleasant and friendly staff members, all eager to help the customer. All service experiences have been positive and stress free More

by diverdocohio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haley McDonald

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Mar 17, 2025

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. We look forward to serving you again in the future!

March 12, 2025

Dealership Rating
Employee Rating

Lauren, the service provider was very professional and kept me informed throughout the service, service was completed in a timely manner More

by RBPROPS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 14, 2025

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that Lauren was professional and kept you informed throughout the service. We appreciate you choosing us and look forward to the opportunity to help in the future!

February 28, 2025

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Employee Rating

Great service from start to final sale. Every employee was helpful thru the whole process. More

by PWYNN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Joyner, Nadie Martin, Rick Gilbert, Debi Lewis, Brittany Whatley, Rachelle Pennington, Haley McDonald, Raul Navarro

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Feb 28, 2025

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. Congrats on the new vehicle!

February 27, 2025

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Employee Rating

They are always so kind and helpful every time I have to come up there. The shuttle driver Larry was also wonderful! More

by Ariyanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry

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Feb 28, 2025

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear you're enjoying the vehicle and that Larry was able to welcome you to our family!

February 25, 2025

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Employee Rating

They’re Always courteous and professional when handling our business and services for over 20 years. More

by DOWDEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington, Haley McDonald, Raul Navarro

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Feb 28, 2025

Mercedes-Benz of Columbus responded

Thank you for your loyalty and for sharing your experience with us! We're honored to have been serving you for over 20 years and are thrilled to hear that our team has consistently provided courteous and professional service. We appreciate your continued trust in us and look forward to many more years of serving you!

February 24, 2025

Dealership Rating
Employee Rating

Lauren, in the service department is very pleasant to work with and always very quick to respond. More

by mmastrean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 28, 2025

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're delighted to hear that Lauren in our service department has been a pleasure to work with and consistently quick to respond. We strive to provide excellent service, and it's great to know that Lauren is meeting those expectations. We appreciate your business and look forward to serving you again!

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