Lauren Farless
Lauren Farless at Southern Mazda Newport News
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Lauren Farless

Sales Consultant

Southern Mazda Newport News

12602 Jefferson Ave
Newport News, VA 23602

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4.7
12 Reviews
4.7

12 Reviews

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12 Reviews of Lauren Farless

October 04, 2024

Dealership Rating
Employee Rating

Very good but cut down on time some (respect customer time more ) I had just gotten off work so I was very tired but other then that the service was really great More

by Fran7435
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 29, 2024

Dealership Rating
Employee Rating

Everyone was very nice and polite. Lauren was outstanding!She was so respectfall. Steve Fletcher was very Helpful in all the questions I Ask him about the car. I have Several frien More

by K newsom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Toney Richards

September 17, 2024

Dealership Rating
Employee Rating

Very helpful and kind! They helped me get into a much better car and it was a delight to work with them! More

by alexander.forsgren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 30, 2024

Dealership Rating
Employee Rating

Took eight hours to complete a deal that was straightforward Word, word word word word word More

by BUCK-GLDJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Toney Richards, Cierra Roye , Logan Okey

August 08, 2024

Dealership Rating
Employee Rating

It was a great process with a great salesman! They ensured that I got a fair price for my trade-in. More

by alyssacirr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 09, 2024

Southern Mazda Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 20, 2024

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Employee Rating

The on line price was the price I paid. No extra or hidden fees. Outstanding service. More

by GENEINNL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 04, 2024

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Employee Rating

Ayden was great. He got my car in earlier than scheduled so I could get on the road for work. More

by Shambachgreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 23, 2024

Dealership Rating
Employee Rating

Wonderful dealership! Orlando and Lauren are the best! I would recommend Southern Mazda to anyone looking for a car. More

by renschbob49
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Orlando Cruz, Kaylyn Brakefield

May 24, 2024

Southern Mazda Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 23, 2024

Dealership Rating
Employee Rating

Amazing place to buy a car wonderful atmosphere. The staff seemed to be super welcoming. Anton Smith was a huge help he answered all the questions I had about my financing. This is definitely the on More

by Enzorivera21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 24, 2024

Southern Mazda Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 17, 2024

Dealership Rating
Employee Rating

Cars were presented with clear explanations of their value and how they work. A flaw in the seat was promised to be corrected. I'm still waiting. More

by argdst2
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Orlando Cruz

May 17, 2024

Southern Mazda Newport News responded

We appreciate your feedback and are eager to better your return experience.

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