Laura Mead
Laura Mead at NYE Chrysler Dodge Jeep Ram

Laura Mead

Service Advisor

NYE Chrysler Dodge Jeep Ram

1553 Upper Lenox Ave
Oneida, NY 13421

Contact Me
4.7
14 Reviews

I am new to this business but have over 30 years in retail service and look forward to meeting all our customers ..

Dealership Experience

4 mos

Industry Experience

4 mos

Languages Spoken

English English

4.7

14 Reviews

Write a Review

14 Reviews of Laura Mead

December 11, 2025

Dealership Rating
Employee Rating

Great service, I was well taken care of. Highly recommend. Jennifer at service was great More

by bradbeauvais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 10, 2025

Dealership Rating
Employee Rating

Very thorough review of my electrical system to verify why my new battery (purchased elsewhere) died after 1 week. They went the extra mile to confirm that the new battery was defective and to make sure More

by bgmunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Chris Myers

Dec 11, 2025

NYE Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 02, 2025

Dealership Rating
Employee Rating

We worked with Laura in the service department. She is super friendly and nice. Very informative and patient with all our questions. More

by Jenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2025

NYE Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 01, 2025

Dealership Rating
Employee Rating

Friendly welcome Friendly welcome, clear explanation of process, good follow up to questions, done in a timely manner More

by Kgraham9698
Recommend Dealer
Yes

Other Employees Tagged: Laura Mead

Dec 02, 2025

NYE Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 28, 2025

Dealership Rating
Employee Rating

Brought my truck in for repair said it was fixed. One week later back for the same problem . Supposed to be done on Wednesday still there on friday. More

by gbdawes2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 28, 2025

NYE Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialcdjr@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 16, 2025

Dealership Rating
Employee Rating

Jen the service writer was very helpful, Mark did a great job and was very thoughtful of taking care of our truck More

by chrismurgia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Hill , Mark

Nov 18, 2025

NYE Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 16, 2025

Dealership Rating
Employee Rating

It was an enjoyable experience. The entire process was smooth and effortless. I found the staff to be very professional and curtious. I did experience a slight problem after I picke More

by pmungari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Lewin. Lee Barrlett

Nov 18, 2025

NYE Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 14, 2025

Dealership Rating
Employee Rating

Laura went above and beyond for me with my Jeep, she was extremely knowledgeable and helpful. Because I had such a lovely customer experience with her I will return for future fixes or maintenance with my j More

by BNFORT11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2025

NYE Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 13, 2025

Dealership Rating
Employee Rating

Awesome service dept thanks to the girls and techs randy jen Laura all the staff More

by Mr O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Myers, Jennifer Hill

Nov 18, 2025

NYE Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 09, 2025

Dealership Rating
Employee Rating

Excellent work excellent experience Laura was wonderful explaining everything she even drove me home when work was going to take longer and told this within 10 minutes of me sitting down Shen picked me u More

by bobbmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2025

NYE Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

1

Dealership Inventory (115 Vehicles)

new 2025 Jeep Gladiator car, priced at $51,440
2025 Jeep Gladiator
new
Hydro Blue Pearlcoat exterior
Automatic
Four-wheel Drive
used 2020 Jeep Wrangler car, priced at $23,995
2020 Jeep Wrangler
used
Firecracker Red Clearcoat exterior
Manual
Four-wheel Drive
new 2024 Dodge Hornet car, priced at $39,995
2024 Dodge Hornet
new
8 BALL exterior
Automatic
All-wheel Drive
new 2026 Ram 2500 car, priced at $72,535
2026 Ram 2500
new
Blue Metallic exterior
Automatic
Four-wheel Drive
used 2020 Jeep Wrangler Unlimited car, priced at $28,995
2020 Jeep Wrangler Unlimited
used
Bikini Pearlcoat exterior
Automatic
Four-wheel Drive
new 2024 Dodge Hornet car, priced at $39,995
2024 Dodge Hornet
new
8 BALL exterior
Automatic
All-wheel Drive