182 Reviews of Laura Brown
February 22, 2019
My Openion of last few visits. New facility was fantastic except that it lacks the waiting area for the customers waiting to see their sales advisors: Also there was no good refresh New facility was fantastic except that it lacks the waiting area for the customers waiting to see their sales advisors: Also there was no good refreshments for customers. More
Other Employees Tagged: Chong Lee , Kyle Pender
November 02, 2018
New car Great service Responsive. Super clean facility. Helpful willing to explain. Prompt. Work hard for customers. Respond quickly to calls We are Great service Responsive. Super clean facility. Helpful willing to explain. Prompt. Work hard for customers. Respond quickly to calls We are not associated with Westside or Lexus. More
Other Employees Tagged: James Vu, Alex Winnicki, Lady who helped on electronics
October 09, 2018
Professionalism and Courtesy All of the employees I interacted with on this transaction were consummate professionals and quite friendly. they made me very comfortable offering re All of the employees I interacted with on this transaction were consummate professionals and quite friendly. they made me very comfortable offering refreshments and making me feel comfortable. I had an important ohone call in the middle of the process and they gave me a privat are to complete my work. More
Other Employees Tagged: Steve Machann , Emily Hause in Finance that did the paperwor and sales transaction and i believable Eva Ma with new car technology. both very knowledgeable and efficient with my time.
September 15, 2018
My 2nd car purchase within 4 years Purchased my 1st Lexus (4 years ago) and had a wonderful experience. Decided to come back and purchase another. Great people from sales, manager and f Purchased my 1st Lexus (4 years ago) and had a wonderful experience. Decided to come back and purchase another. Great people from sales, manager and finance. Great experience all the way around. More
Other Employees Tagged: Paul Rockett, Jim Fikaris , David Orr
August 24, 2018
Excellent service and very timely Laura Brown is wonderful. Alwsys returns ny calls promptly. Also the timing was good i got out of there within an hour. Everyone is friendly Laura Brown is wonderful. Alwsys returns ny calls promptly. Also the timing was good i got out of there within an hour. Everyone is friendly More
August 23, 2018
Excellent service, Great Customer service Since purchasing my vehicle I’ve only used Westside Lexus Service department, always fabulous. I plan to continue to have my car serviced here and wi Since purchasing my vehicle I’ve only used Westside Lexus Service department, always fabulous. I plan to continue to have my car serviced here and will purchase again More
August 23, 2018
Laura Brown Laura is the best . She helps customers very friendly. She updated me about status of the repair on time and with all information I wanted to know. Sh Laura is the best . She helps customers very friendly. She updated me about status of the repair on time and with all information I wanted to know. She is very knowledgeable. I’m always book my appointments with her. More
August 19, 2018
Another new Lexus purchase for ne Customer since 1998. This is my seventh business or family purchase from Westside Lexus. Alex has built trust and integrity with me which is important Customer since 1998. This is my seventh business or family purchase from Westside Lexus. Alex has built trust and integrity with me which is important. He helped me develop the options and found a LC 500 to my spec. Kevin Jacobsen in finance was professional and organized. A pleasure to work with. As an Aston Martin Vantage owner I can say that the LC 500 is a direct competitor. Jacob and Laura in service are a cut above the average. Thanks. More
Other Employees Tagged: Jacob Hershman , Kevin Jacobson, Alex Winnicki
August 16, 2018
Best Lexus repairs & services in Houston! I love this place. I’ve been going to Westside Lexus service department for many years now. Excellent services as always. Very informative and knowle I love this place. I’ve been going to Westside Lexus service department for many years now. Excellent services as always. Very informative and knowledgeable staff. Thank you! More
August 13, 2018
Wonderful Overall, our experience at Westside Lexus was great and my only feedback was that the coke machine was not working. However, everyone was friendly and Overall, our experience at Westside Lexus was great and my only feedback was that the coke machine was not working. However, everyone was friendly and professional. More
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