Laura Brown | Page 13

Great group to work with. Service was fast and pain free. Laura Brown had every thing set-up and ready to go when we arrived and our service rep made sure that every thing was Service was fast and pain free. Laura Brown had every thing set-up and ready to go when we arrived and our service rep made sure that every thing was done in a timely manner. More

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Great Service Each & Every Time Laura Brown is an amazing service advisor! She expedites getting you back on your way with ease. Thank you for your wonderful disposition and having Laura Brown is an amazing service advisor! She expedites getting you back on your way with ease. Thank you for your wonderful disposition and having a smile on your face. You making coming to Westside Lexus a great experience each and every time. I have been a Lexus owner for the last 20 years and it's people like you that make me keep coming back. Thank you Laura. I so much appreciate everything you do! Kim Ortiz More

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Perfect. On time. Professional. Friendly Perfect. Laura is always friendly and professional. She is great. The service department is punctual and the waiting area is very clean and comfortable. I do Laura is always friendly and professional. She is great. The service department is punctual and the waiting area is very clean and comfortable. I do not ask for a loaner because they are always punctual. More

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Westside Maintenance Service If you want to save time and money, and still enjoy the exceptional service at Westside Lexus, I recommend you purchase all of your maintenance servic If you want to save time and money, and still enjoy the exceptional service at Westside Lexus, I recommend you purchase all of your maintenance service up front when you buy your new Lexus. And ask for Laura Brown as your service representative. You won't be disappointed. More

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Excellent as always. Reservation was made on web site. Service dept actually opened a few minutes early. Loaner car was ready. I was called when my car was ready. Picked i Reservation was made on web site. Service dept actually opened a few minutes early. Loaner car was ready. I was called when my car was ready. Picked it up after 6:00 PM. Everything went smooth and without any hiccups.Very well satisfied all around. More

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Service Excellent, timely service as always. Laura has been my service rep since I bought the car & has been consistently helpful. Service has always been ti Excellent, timely service as always. Laura has been my service rep since I bought the car & has been consistently helpful. Service has always been timely. More

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No appointment, car was towed and taken care of, same day. I had my car towed because it wouldn't start. Fortunately, it was just a problem with the battery and it was fixed in a very short time. I had my car towed because it wouldn't start. Fortunately, it was just a problem with the battery and it was fixed in a very short time. More

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20,000 mile maintenance Love getting my car serviced here, from the time I drive up until I leave in my just washed car. They know how to make a person feel special! Love getting my car serviced here, from the time I drive up until I leave in my just washed car. They know how to make a person feel special! More

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Loyal Service Customer The "loyal" works both ways. I have consistently used the Lexus customer service since my ES 330 purchase in 2006, and have unfailingly received loyal The "loyal" works both ways. I have consistently used the Lexus customer service since my ES 330 purchase in 2006, and have unfailingly received loyal service from the greeter, to the service consultant, to the representatives at the completion desk. Friendly help and pleasant smiles are always present, leaving customers feeling welcome and appreciated. Truly an impressive customer service organization. More

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Great experience Laura Brown is always enthusiastic and has great follow up. The entire process from scheduling service online to picking up the car is efficient and Laura Brown is always enthusiastic and has great follow up. The entire process from scheduling service online to picking up the car is efficient and professional. More

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