Laura Brown | Page 10

First rate! What else can I say? On time, both when I brought the car in and when it was ready. I've never had less than outstanding service through Laura Brown. What else can I say? On time, both when I brought the car in and when it was ready. I've never had less than outstanding service through Laura Brown. More

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55 K Mile service Outstanding service as always. Laura Brown makes you feel like family. I was also very pleasantly surprised with the price of the tires. i have owned Outstanding service as always. Laura Brown makes you feel like family. I was also very pleasantly surprised with the price of the tires. i have owned 3 different Lexus vehicles and wouldn't have them serviced anywhere else. More

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Laura Brown, my service rep, is always so efficient I brought my RX350 in to the dealership for the 40,000 mile service. My service rep, Ms. Laura Brown, is always so efficient and professional. She is I brought my RX350 in to the dealership for the 40,000 mile service. My service rep, Ms. Laura Brown, is always so efficient and professional. She is friendly and is also very knowledgeable and professional. I arrive at the dealership and she is ready; she collects the formation she needs from me and then has a loaner car ready for me. There are no surprises when dealing with Laura; she explains everything thoroughly so I have a good idea of any costs and likely timing for when my vehicle will be ready. I'm never disappointed when dealing with Laura. More

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Superior Service I had an unusual liftgate problem...and got it solved. It was initially a sporadic problem, so they could not find it the first time, but were able t I had an unusual liftgate problem...and got it solved. It was initially a sporadic problem, so they could not find it the first time, but were able to find it this time and fix it. More

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Fabulous Laura Brown is a rock star. She always is so responsive and helpful. The driver Romy was very helpful as well. Great team of folks. Laura Brown is a rock star. She always is so responsive and helpful. The driver Romy was very helpful as well. Great team of folks. More

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Smooth and quick both leaving and picking up. Warranty recall - Parts were not available when I called - Laura called back as soon as they were in and had appointment already set up with a loaner Warranty recall - Parts were not available when I called - Laura called back as soon as they were in and had appointment already set up with a loaner car. Everything went smooth and fast. More

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Great service I arrived on time for the appointment and their service was fast and professional, They expain what was going to be done for the 30,000 miles service I arrived on time for the appointment and their service was fast and professional, They expain what was going to be done for the 30,000 miles service. They got everything done in a timely manner. More

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Service Laura is always great to work with and handle my service needs. She keeps up with.what the car needs and is due for to keep me up to date Laura is always great to work with and handle my service needs. She keeps up with.what the car needs and is due for to keep me up to date More

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I love the service and my car! I love the service at Westside Lexus! My service advisor, Laura Brown, makes sure all of my service needs are met. My service appointments are alway I love the service at Westside Lexus! My service advisor, Laura Brown, makes sure all of my service needs are met. My service appointments are always handled within the time promised and I am offered a loaner vehicle on each visit even though I have not needed one as my service issues are handled timely. More

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Great service and advisor Wonderful experience and Laura was very thorough and my car was serviced timely. I would recommend service department to my friends. Comfortable loung Wonderful experience and Laura was very thorough and my car was serviced timely. I would recommend service department to my friends. Comfortable lounge areally as I waited for my car to be ready. More

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