Launi Kopa | Page 2
Service Advisor
Dickson City Hyundai
1519 Scranton Carbondale Hwy
Scranton, PA 18508
Dealership Experience
11 yrs, 9 mos
Industry Experience
11 yrs, 9 mos
Specialties & Trainings
Hyundai Certification
Hyundai Best Practices
775 Reviews
Write a Review775 Reviews of Launi Kopa
November 24, 2023
Appointment was on schedule. Everyone was friendly & knowledgeable. Part was replaced & I was out when they said I would be. Easy & enjoyable experience Everyone was friendly & knowledgeable. Part was replaced & I was out when they said I would be. Easy & enjoyable experience More
November 23, 2023
The Service Department could not provide the repairs guaranteed under warranty. Instead, the dealership recommended I simply keep driving my 2022 Hyundai Tuscan, which shook violently when I drove it, f guaranteed under warranty. Instead, the dealership recommended I simply keep driving my 2022 Hyundai Tuscan, which shook violently when I drove it, for over a month until they had an available appointment. When I took it to another mechanic, he recommended immediate repairs to prevent serious damage to the engine. What is the point of having a warranty if the dealer is unable to service the vehicle when it is needed? Would not recommend this dealership to my worst enemy. More
November 23, 2023
Service did not take as long as I had anticipated. Got us out in under one hour. Got us out in under one hour. More
Other Employees Tagged: Vinicius "Vinny" Santos
November 16, 2023
My problem is the navigation system stopped working. First it 6 weeks to get an appointment. Not satisfactory. When they serviced it they hit a reset button put an address in and it worked. Apparently First it 6 weeks to get an appointment. Not satisfactory. When they serviced it they hit a reset button put an address in and it worked. Apparently they left it at that. I picked it up put in an address. Within 500 ft it stopped working. I returned after discussion they decided to order a new part. The next day they called and informed me that the part is on back order. I am an old man but though somewhat senile I know one should do a little research. If they did they would discover that the part had a history of failing. More
October 23, 2023
Easy to make appointments for service, courteous and knowledgeable service writer, gave me a ride home and offered to pick me up when the car was ready. Driver , Justin, very courteous. Writer Launi was knowledgeable service writer, gave me a ride home and offered to pick me up when the car was ready. Driver , Justin, very courteous. Writer Launi was excellent and friendly. More
Other Employees Tagged: Dustin Duverge
October 12, 2023
I got played, didn’t find out this car only had a warranty for 4 months until after papers where signed. warranty for 4 months until after papers where signed. More
Other Employees Tagged: Anthony Tooson , Dustin Duverge, Not sure of name but will never let tall skinny guy who I think is part of management deal with me.Slick talker and I got burned
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