Larry Thompson
Larry Thompson at Bob Rohrman Toyota

Larry Thompson | Page 4

Service Advisor

Bob Rohrman Toyota

3900 South Street
Lafayette, IN 47905

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107 Reviews
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107 Reviews

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107 Reviews of Larry Thompson

November 20, 2022

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Employee Rating

I went in to have my car checked for a small vibration issue. Toyota looked at the car and after inspecting it, gave me a list of items that they said I needed to repair for approximately $7,000. I was More

by joshuajohnsonj119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 24, 2022

Bob Rohrman Toyota responded

Joshua, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

November 18, 2022

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Employee Rating

Muy amables todos en la toyota de lafayette, y la troca me gusta mucho, si señores👌👍🤛🤜 More

by Rosalinda Bustos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Streitmatter , Sonya Johnson, Mason Schutz

Nov 18, 2022

Bob Rohrman Toyota responded

Thank you for choosing Bob Rohrman Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 15, 2022

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Employee Rating

Courteous, friendly staff. In and out in a timely manner. Would reccomend to others. Thanks. More

by Rossman59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Streitmatter , Sonya Johnson, Mason Schutz

Nov 15, 2022

Bob Rohrman Toyota responded

Thanks for sharing about your experience with Bob Rohrman Toyota. We appreciate your business and hope to see you again soon!

November 12, 2022

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Employee Rating

The repair center offers excellent service and high respect for customers. I had good experience with the staff there More

by Zhanyuanjzhang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Streitmatter , Sonya Johnson, Mason Schutz

Nov 14, 2022

Bob Rohrman Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Bob Rohrman Toyota to be a positive one. Please don't hesitate to reach out if you need anything else.

November 11, 2022

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Employee Rating

The service I received for my RAV4 was great. I waited at the dealership for the work to be completed. I was updated several times before my car was finished. Everyone was very pleasant and helps More

by russell-p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Streitmatter , Sonya Johnson, Mason Schutz

Nov 12, 2022

Bob Rohrman Toyota responded

Thanks for sharing about your experience with Bob Rohrman Toyota. We appreciate your business and hope to see you again soon!

November 04, 2022

Dealership Rating
Employee Rating

Friendly, timely, informative about services that need to be performed. Easy to schedule appointments. Great play area for kids. More

by E.STANGLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Streitmatter , Sonya Johnson, Mason Schutz

Nov 07, 2022

Bob Rohrman Toyota responded

Thank you for choosing Bob Rohrman Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 02, 2022

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Employee Rating

Prompt, reliable service. Personnel friendly and polite and professional. They are available to assist clients. More

by marywilliams0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Streitmatter , Sonya Johnson, Mason Schutz

Nov 03, 2022

Bob Rohrman Toyota responded

Thank you for taking the time to share your feedback with us, Mary. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 30, 2022

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Employee Rating

Everyone was very helpful. Service was performed in a very professional way. I could not be more satisfied with the job. More

by JPLODS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

Bob Rohrman Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 20, 2022

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Employee Rating

I’ve been with Rohrman Toyota fir 15 years and they never disappointed me. The people tgat work there are professional and helpful. More

by DON.GIEMZIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Streitmatter , Sonya Johnson, Mason Schutz

Oct 20, 2022

Bob Rohrman Toyota responded

Thank you for taking the time to share your feedback with us, Don. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 19, 2022

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Employee Rating

Good service, but issue was not resolved. I have to go back now to try and see what’s wrong. More

by Kris_s_2420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mason Schutz

Oct 20, 2022

Bob Rohrman Toyota responded

Thank you for this feedback, Kris. We're disappointed to learn that we didn't meet your expectations and would love to try to turn things around for you. Please don't hesitate to reach out to us directly if you'd like to discuss this issue in more detail. We appreciate your business and hope to see you again!

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