107 Reviews
Write a Review107 Reviews of Larry Thompson
February 16, 2023
I went in w a dead battery. Supposedly they jumped it to get my car there. But then asked me if I wanted my battery checked w/o warning me that they would charged $70 to connect Supposedly they jumped it to get my car there. But then asked me if I wanted my battery checked w/o warning me that they would charged $70 to connect my battery to a volt meter. Can't help but think this was actually charge f the jump. At least I didn't get charged for the check up, where they found $$$$xk of bulbs filters etc. I declined. They didn't mention that I would b charged f using a credit card. Sure glad I didn't get all the work done. I want a new car, but I won't get a Toyota or Kia so I can be sure to never have to deal w rhormans again and I relayed this view to the corporate office. Hate dealing w rhormans.b More
Other Employees Tagged: Kaden Price, Maddie Barton, Gabe Cary, Philip Dovolis, Logan Plantenga, Matthew Yero
February 08, 2023
I can not believe the 5 STAR Service I received! They let me know the moment I pulled onto the drive they were going to give me excellent service and they did not disappoint! I received a video insp They let me know the moment I pulled onto the drive they were going to give me excellent service and they did not disappoint! I received a video inspection of my vehicle and the technician was so informative, showed the measurements and even complimented how well I take care of my car! I will be going back to Rohrman Toyota for all my service needs! They set the bar high! Thank you for caring! More
Other Employees Tagged: Kaden Price, Maddie Barton, Gabe Cary, Philip Dovolis, Logan Plantenga
February 08, 2023
I am very frustrated because I came in for an oil change and it took 1 1/2 hours to get an oil change. I had an appointment for 10:30 and told them I needed to pick up my granddaughter at 12:00. I was told and it took 1 1/2 hours to get an oil change. I had an appointment for 10:30 and told them I needed to pick up my granddaughter at 12:00. I was told that it would be done before 12:00. I got my car at noon . I try to go to the dealership to get my service done but with this experience I might consider going somewhere else. I probably won’t but I’m considering it More
Other Employees Tagged: Kaden Price, Maddie Barton, Gabe Cary, Philip Dovolis, Logan Plantenga, Matthew Yero
February 05, 2023
On time. Friendly and courteous at check in and when car done. Will go back. Friendly and courteous at check in and when car done. Will go back. More
Other Employees Tagged: Kaden Price, Maddie Barton, Gabe Cary, Philip Dovolis, Logan Plantenga, Matthew Yero
February 02, 2023
I took my cars for service since 2017, service dept. Will change your oil, courtesy check around of the vehicle and carwash, I liked the the way it was before when at the End of the inspection, you rec Will change your oil, courtesy check around of the vehicle and carwash, I liked the the way it was before when at the End of the inspection, you received a paper with all the goods, bads and future needs of it. More
Other Employees Tagged: Annette Mattocks , Don’t know the names, but cashiers and pets department are courteous too.
January 28, 2023
Everyone was very polite and thorough starting with the first contact on the phone to make the appointment. The people that met me at with my car, and when we checked out at the counter, where I paid very first contact on the phone to make the appointment. The people that met me at with my car, and when we checked out at the counter, where I paid very good customer service. More
Other Employees Tagged: Ben Streitmatter, Kaden Price, Maddie Barton, Gabe Cary, Philip Dovolis, Logan Plantenga, Matthew Yero, Mike Pilkington, Monte Gates
January 17, 2023
always excellent, expedient, friendly service, bought the vehicle here and will continue going to this dealership for all service and new vehicle needs vehicle here and will continue going to this dealership for all service and new vehicle needs More
Other Employees Tagged: Kaden Price, Travis Thayer, Maddie Barton, Gabe Cary, Philip Dovolis, Logan Plantenga, Matthew Yero
January 03, 2023
Excellent good workmanship. Good attitude. Prices were normal. Easy accessibility. If I needed a car to drive around while they were servicing my car they would loan that to me Good attitude. Prices were normal. Easy accessibility. If I needed a car to drive around while they were servicing my car they would loan that to me More
Other Employees Tagged: Annette Mattocks, ZAC KINCH, Daniel Comus, Drew Vance, Kaden Price, Levi Evans, Maddie Barton, Logan Plantenga , Brock Odle
January 03, 2023
At Bob Rohman Toyota the service is very good, they are very communicative, friendly and respectful, very communicative, friendly and respectful, More
Other Employees Tagged: Kaden Price, Maddie Barton, Gabe Cary, Philip Dovolis, Logan Plantenga, Matthew Yero
December 31, 2022
People are not polite and don't care about customer's concerns. Acting like Toyota car owners have to use the service anyway, why bother being nice. concerns. Acting like Toyota car owners have to use the service anyway, why bother being nice. More
Other Employees Tagged: Ben Streitmatter , Mason Schutz
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