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Larry Harris
Larry Harris at INFINITI of South Bay

Larry Harris | Page 13

Acquisition Manager

INFINITI of South Bay

2900 Pacific Coast Highway
Torrance, CA 90505

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130 Reviews

Dealership Experience

6 yrs, 5 mos

Industry Experience

31 yrs, 3 mos

Employee Video

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130 Reviews

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130 Reviews of Larry Harris

November 15, 2020

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Employee Rating

Great dealership! I have bought 4 cars from them in the last 3 years. They are No BS and told me what they could and couldn't do in terms of price and got me into my budget! The only small thing is that th More

by Shawn Parker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo, Kas Yeganeh , Russell Roshandel, Candice Roxas, Ever Villalobos

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Nov 16, 2020

INFINITI of South Bay responded

Shawn, Thank you so much for your kind words and positive review. We apologize for the inconvenience and always take care of our clients to the extent that we can. We do appreciate your loyalty and patience as we took care of the initial issue. Sincerely, Hail Panosian INFINITI of South Bay General Sales Manager

November 04, 2020

Dealership Rating
Employee Rating

I appreciated the way everything was prepared for me prior to going in. Especially in today’s times it was nice to have the least contact with ppl but not skimping on customer service. More

by KERRYD75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haik Panosian, Russell Roshandel

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Nov 05, 2020

INFINITI of South Bay responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

October 20, 2020

Dealership Rating
Employee Rating

The dealership has quality people in position to assist customers with their automotive needs. It was a great experience to do business with Southbay Infiniti. More

by BDENTON310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 23, 2020

INFINITI of South Bay responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, the INFINITI of South Bay Team

October 14, 2020

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Employee Rating

I came to buy my new car at INFINITI of South Bay! I am happy to be a part of the INFINITI family! I will recommend INFINITI of South Bay to my friends and family! Thank you very much! Have a beautiful day More

by VERONICAGALIACHO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anita Ruiz, Kas Yeganeh, Kelvin Bratcher , Russell Roshandel, Ever Villalobos

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Nov 02, 2020

INFINITI of South Bay responded

Thank you so much for taking the time to share your kind words about your experience at Infiniti of South Bay! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Haik Panosian Infiniti of South Bay Sales Manager

October 05, 2020

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Employee Rating

Great Service. had us in and out under 2 hours as promised. It's hard to build trust these day, though everyone I spoke with as we were leasing a new vehicle was trustworthy. Will continue to recomme More

by ANF774
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kas Yeganeh , Haik Panosian, Russell Roshandel, Ever Villalobos

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Nov 02, 2020

INFINITI of South Bay responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Haik Panosian Infiniti of South Bay Sales Manager

October 01, 2020

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Employee Rating

I was a little disappointed that the sales person, Emad, told me that the vehicle used Regular gas when I asked him, but when I went to the gas station, the gas cap specifically says "premium gas only". Is More

by FRANCIE JONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wilson Chihuahua, Emad Hawatmeh

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Nov 02, 2020

INFINITI of South Bay responded

Hello, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact myself or a member of the Sales department to get in touch so we can work towards an understanding. Thank you. Sincerely, Haik Panosian Infiniti of South Bay Sales Manager

Nov 03, 2020

FRANCIE JONES responded

Please feel free to call me (949)835-6244. I'm not sure there's much that can be done about it now. Thanks Francie

September 30, 2020

Dealership Rating
Employee Rating

The dealership was very friendly.the person that helped me was very professional and knew exactly what I needed to be satisfied for my visit. More

by AjeeZeeFoShezee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo , Wilson Chihuahua, Haik Panosian, Russell Roshandel, Candice Roxas, Ever Villalobos

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Dec 08, 2020

INFINITI of South Bay responded

Thank you for leaving a five-star review about your service experience here at INFINITI of South Bay! I am glad to hear that our team was very friendly and professional, they are always making sure that our customers feel welcomed. We thank you for your business. Carlos Robles Service Manager INFINITI of South Bay

September 28, 2020

Dealership Rating
Employee Rating

I enjoyed my experience with Larry and Kaz. Hopefully we will do even more business in the near future. I really like it better now than 3 years ago. More

by BDENTON310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kaz

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Dec 08, 2020

INFINITI of South Bay responded

Thank you for returning to INFINITI of South Bay and for leaving a positive review online. I am glad to see that you recognized the improvements we have made over the years. Thank you for calling out Larry and Kaz by name, your positive review encourages them to keep working hard. We would love to have you back in the future! Thank you for your business. Kelvin Bratcher INFINITI of South Bay Owner & General Manager

September 23, 2020

Dealership Rating
Employee Rating

I had an amazing experience. The process of getting my new lease was very quick and smooth. Kasra was an amazing help and got me the best deal for my budget. More

by rileynunes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kas Yeganeh , Haik Panosian

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Dec 08, 2020

INFINITI of South Bay responded

Riley, Thank you so much for your review of our top Sales Consultant Kasra here at INFINITI of South Bay. He does so well with our clients because he is personable, fair and friendly. We are glad to learn that you are pleased with your purchase. Please also remember that you'll also have an exceptional experience with your service department for your maintenenace and repair needs. Kelvin Bratcher Owner & General Manager INFINITI of South Bay

Dec 08, 2020

INFINITI of South Bay responded

Riley, Thank you for leaving a positive review online about your sales experience here at INFINITI of South Bay. Thank you for calling out Kasra by name, your positive review encourages him to keep working hard. Our sales team always provides great customer service to make the car-buying process as quick and easy as possible. Thank you for your business. Kelvin Bratcher Owner & General Manager INFINITI of South Bay

September 20, 2020

Dealership Rating
Employee Rating

Hospitable, responsive, patient, and attentive. Always available when needed. would recommend Southbay Infiniti to my family and friends. Thank you to Emad, Larry, and Candice! More

by jstootr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haik Panosian, Candice Roxas, Emad Hawatmeh

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Dec 08, 2020

INFINITI of South Bay responded

Very kind words to our team here at INFINITI of South Bay. Thank you for recognizing Larry, Emad and Candice in your review. It is always nice to be able to recognize people personally for their contributions. The best compliment is a referral, so we are grateful that you would recommend us to your friends and family. Kelvin Bratcher Owner & General Manager INFINITI of South Bay

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